Customer Service Data Entry

Farrah Faniel

Alt Phone: 321-***-****

*************@*****.***

Objective

After many years, I have gained the knowledge and experience to complete any task. I am motivated and ready to achieve any and every obstacle to be successful in life. With my experience, I have the background to be successful. I am most definitely ready to make the next step.

Ability Summary

Experience as a Directory Assistant Operator. Over two (2) years of production. Operate data entry device, such as keyboard. Duties may include verifying data and preparing materials for printing. Over three years experience in corrections. Over six years of customer service experience.

Confidentiality, decision making, and analyzing information. 6 years of medical billing experience and customer service related skills. Over two years of medical records experience. Over six years of data entry experience. Resolving conflict, multi tasking, documentation, listening, and phone skills. Quality focus, and handle monies.

Employment History

Front Office Assistant

10/2016 - Current Hma Haines City

Urgent Care Cypress

7375 Cypress Gardens Blvd,

Winter Haven, FL

Welcomes patients and visitors by greeting patients and visitors, in telephone; answering or referring inquiries. Optimizes patients' satisfaction, scheduling appointments, registration, insurance verification, billing, sort and distribute mail, collect copays, create daily reconcile report

Account Representative

08/2016 - 09/2016 GC Services Lakeland, FL

Assist customers with delinquent account, setup payment plans, reconnect services. Provide quality customer service.

Office Assistant

10/2015 - 02/2016 Dundee Citrus

Growers Assn

300 State Road 17 S, Lake

Hamilton, FL

Office Experience - General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.

Patient Account Representative

03/2007 - 02/2013 Bond Clinic 500 E Central Ave, Winter Haven, FL Customer service. Maintain and update patients account/balance bill. Handles inbound and outbound calls. Verify and update patients insurance. General office work i.e., file, sort, copy, scan, fax. Collect copays. Data entry, charge entry, and medical billing and coding. Medical records clerk. Education and Training

Issuing Institution Location Qualification Course of Study Florida Technical

College

FL Vocational School

Certificate

Medical Billing

Medical Billing and Coding

Ridge Career

Center

FL Vocational School

Certificate

Data Entry

Data Entry

Haines City High

School

Haines City,

FL

High School Diploma General High School

Curriculum

General Studies, business management

Honors & Activities

Data Entry

Business Management and Administration

References Available on Request

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