Administrative Assistant Manager

WORK EXPERIENCE

Operations Assistant

Active Green + Ross - Toronto, ON - 2009 to Present

Supported seven managers in day to day operations

• Personal assistant to the General Manager

• Ran monthly and weekly reports in Protractor and Excel

• Customer Relations department

• Correspondence on behalf of the company to franchisees

Administrative Support

QPS Evaluation Services - Toronto, ON - 2008 to 2009

Created and organized several filing systems both paper and electronic

• Answered the phones in a professional manner

• Assisted customers in receiving the necessary paperwork

Administrative Assistant

Canadian Delta Coach - Toronto, ON - 2004 to 2008

• Minor accounting using QuickBooks and Excel

• Supported managers and executives in day to day operations

• Created Policy and Procedures manual

• Created Health and Safety manual

• Handled delayed passenger flights while maintaining regular schedule

• Created day to day forms for office use using Word

EDUCATION

Certificate in Executive Administrative Assistant

Humber College - Toronto, ON

2007 to 2008

SKILLS

Microsoft Excel, Microsoft Word, Telephone Skills, Customer Relations, Social Media Management

CERTIFICATIONS/LICENSES

Drivers License G

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