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Customer Service Safety

Location:
Allendale Charter Township, MI
Salary:
50,000
Posted:
August 14, 2017

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Resume:

Salvatore I. Garofalo

[**** W. Campus Dr apt AY*, Allendale, MI 49401 ] [517-***-****] [ac1trd@r.postjobfree.com] Objective

A graduate of Lake Superior State University, with a Bachelor's in Health and Safety and also a Associate’s in Homeland security. Professional two year as a Health and safety inspector with Vangaurd and at least 6 year of safety. Who undertook complex assignments, supervision of other employee and enforced safety code for commercial building. Learn many different code which include NFPA, OSHA, MIOSHA, HIPPA and MSDS. Operates with a strong sense of urgency and excels in a fast pace environment. Skills & Abilities

CERTIFICATION

Firefighter I and II

L-180 Human Factors on the Fireline

I-220 Basic Incident Command System

HazMat First Responder- Firefighter Training

Hazmat -Operations Level

Hazwoper-Awareness Level

CBRNE Standardized Awareness

Emergency Medical Technician Certification-EMT B

ERG Certification

CPR Certified

NIMS Certification

ICS 100

ICS 200

ICS 700

ICS 800

ICS 821

Skills

Microsoft Office

Firefighter I and II

EMT Basic

Hazmat operation

Leadership Development and training

Teamwork

Organizational Development

Risk Management

NFPA Code training

FEMA Code Training

HIPPA Code Training

OSHA Code Training

NIMS Certified

Hazwhopper

CBRNE Awareness

Emergency Medical Technician

CPR

ICS 100

ICS 200

ICS 700

ICS 800

PPE Traing

Marketing/Sales

Safety

Communications

Management/Coaching/Mentoring

Recruiting

Financial Management

Multitasking

Inventory Management

Billing

Scheduling

Event Coordination

Customer Service & Relation skills

Advance Computer Skill

ACCOMPLISHMENTS

• Charity Events

• Tub Push Money raised $10,000 Goal: $5,000

• Polar Plunge Rasied $7,000 Goal: $3,000

• Increasing a passing rate by 4%

Work Experience

[SALES ASSOCIATE/LOSS PREVENTION] [WALMART] [OCTOBER 2010 –JULY 2016]

• Assist customer with any concern and know about the products which lead to a 95% helpful rating in my department

• Lead a group of 5-8 younger employees and make sure they completed their task

• Increased sale by 50%

• Minimum shrinkage to 45% and increased Safety to a 89% safer workplace

[TEACHER ASSISTANT] [LAKE SUPERIOR STATE UNIVERSITY] [JANUARY 2014-APRIL 2016]

• Helped mentor 10 students in classes they were struggling in and ran study session

• Ran lessons when teacher was absent for a little bit

• Kept grades, assignments and participation point in a neatly fashion way so that the teacher could review it.

[EMT-BASIC/DISPATCHER] [UNIVERSAL MACOMB] [JUNE 2016-OCTOBER 2016]

• Respond to emergency calls and provide care

• Trained less experience employee's and ran class. Personal class passing rate 80%

• Set up training session

• held other accountable for restocking their truck

• Dispatched the right care unit to the proper scene Page 2

[LIFE AND SAFETY INSPECTOR/SALES REPRESENTATIVE] [VANGUARD] [OCTOBER 2016-PRESENT]

• Maintained proper NFPA and OSHSA code compliance for manufacturer building

• Increase Truck utilization from 76% effective to 90% effective

• Ran training programs on Fire protection system for customers

• Averaged $800-$1000 in sales a day

• Increased safety for commercial buildings

Groups

[TAU KAPPA EPSILON] [JANUARY 2013-PRESENT]

I have had many different roles that required me to be a leader. One of them was that I was the Sergeant at Arms, Chaplin, Secretary, external affairs and recruitment for my fraternity. I maintained order, dealt with problems, and took charge of risk management. I also ran lead on two major events for my fraternity which were the Polar Plunge and Tub Push. I planned, prepared, delegated, and implemented all tasks for these events.

[LIONS CLUB] [JANUARY 2015-JANUARY 2016]

Lions Clubs International is the world's largest service club organization. Its 1.4 million members are dedicated to bettering the quality of life for the handicapped, the poor, the sick and the aged. The motto of Lions Clubs International is “WE SERVE,” and Lions live this motto with enthusiasm.

[INTER-GREEK CONSOLE] [AUGUST2013-MAY 2016]

In IGC I operation chair which means i deal with all Greek organization and the events that they had to do. I also was deal with a group of people under me that i had to delegate task to. Most the time it was seeing that all Greek organization had no interference with there event.

[CAMPUS LIFE(STUDENT LIFE)] [AUGUST 2014-MAY 2016] My role and responsibility in campus life was to help new student with any question that they might have had. This including helping them find help for class and what teacher to take. I also was a mentor to 5 different students as well.

[SAFETY TEAM (WAL-MART)] [NOVEMBER 2011-JULY 2016] I also was a member of the Walmart safety team. Our role was to try to make the store a safer place for the employees and customer. My time on this team also included me working close to the Human Resources Manger in seeing if we could get items to make our store safer.

[CRIMINAL JUSTICE FIRE SCIENCE ALLIES] [JANUARY 2013-PRESENT] I have I was part of CJSFA club where we worked with law enforcement and fire department in their fundraiser events. We also did many events that would help us in the future. I also held a position when I was in the club and that was public relation. My main responsibility was to talk and coordinate with the local police and Fire department so that we could do event for the public like training, and educating the public. Education

[BACHELOR'S IN APPLIED SCIENCE] [AUGUST 23, 2012-APRIL 30, 2016] [LAKE SUPERIOR STATE UNIVERSITY] Bachelor’s: [Health and Safety-fire science]

Associate’s: [Homeland Security]

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