Customer Service Security

ROBERTO PORRAS

*** * **** ******, ******** City, CA 91950

Home: 619-***-**** • Cell: 619-***-****

ac1tor@r.postjobfree.com

Efficient and organized surveillance professional with 19 years in security and safety compliance. Extensive security guard training. Also with great communication skills, customer service and security management, able to work as a individual or on a team oriented mentality.Fully Licensed, all permits; guard card, firearm permits, mace, baton. Criminal law knowledge

Investigative skills

Interior and exterior patrol

CCTV surveillance

Screening wands

Report writing

Observant

Crime prevention methods

First Aid and CPR certified

Shift work experience

Fluent in spanish

customer services oriented

02/2015

FATHER JOE'S VILLAGES

SAN DIEGO, CALIFORNIA

PUBLIC SAFETY OFFICER

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Responded quickly to medical emergencies, bomb threats and fire alarms.Investigated calls and complaints involving fire, theft, accident and hazard reports.Continuously monitored security cameras and fire, building and alarm systems.

01/2007 to 03/2015

P & P SPECIAL SERVICES

National City, CA

Operations Supervisor

Assisted on the day to day operations; scheduling, payroll, customer service; training of site supervisors to ensure policies are followed and to ensure sense of liability by following safety procedures. Also assisted as a armed officer on special assignments; conducted safety training at various sites. 04/2002 to 08/2007

HERNANDEZ SECURITY

San Diego, CA

ARMED OFFICER / SITE SUPERVISOR

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.Continuously monitored security cameras and fire, building and alarm systems.. ASSOCIATE OF ARTS: CRIMINAL JUSTICE 2012

southwestern college, Chula Vista, CA, USA

Continue Education to better myself not only on the field as a officer but also in management to ensure policies are followed and to assist on the Operations at the administrative level. SECURITY / SEC. MANAGEMENT 1985

PUBLIC SAFETY TRAINING ASSOC, SAN DIEGO, CA, US

Criminal Law, Criminology and Penology coursework,Business, Management and Education coursework,Continuing education in Administration of Justice.Liability and Legal Aspects seminar. Volunteer in the community by Coaching at Pop Warner Football and AYF both youth organizations since 2005, coaching all levels from young children up to young teenagers, creating good relations with leaders of the community SUMMARY

HIGHLIGHTS

EXPERIENCE

EDUCATION

COMMUNITY SERVICE

and parents, motivating the children to do their work in school so the academics be hand in hand with the sports. Oscar Laviano director Father Joe's Villages 619-***-**** ; Jeff Bloom Fisher Auction Co. Vice-president 619-***-**** ;David Mitrovich Asst Vice principal Mar Vista High School 619-***-****; Lety Cruz Senior Paralegal 619-***-****; Elizabeth Orozco Asst Mgr Auto Division FJV 619-***-****; Maggie Gonzalez SDPW Commissioner 619-***-****;Patty Rios Rios Automotive Owner 858-***-****. REFERENCES

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