Principle System Engineer

WILLIAM L. TIPTON

**** *********** **, ****, ** *7519

Phone: 978-***-**** ac1tnf@r.postjobfree.com

PRINCIPAL SYSTEMS ENGINEER

Proven Success in Systems Optimization and Strategic IT Solutions

Accomplished systems engineer/administrator with 19 years of experience managing server infrastructures and data-center operations across multiple platforms. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter. Comfortable managing systems, projects and teams in a range of IT environments. Strong aptitude for learning new technologies.

Exceptional leadership capabilities revitalizing and launching products, devising effective implementation strategies, and restructuring projects for maximum effectiveness.

LAN/WAN Administration

Project Management(Agile)

Workflow Planning

Productivity Improvement

Storage Administration

Systems Installation,

Configuration & Upgrading

Security Solutions

Database Design &

Management

Network Administration

Virtualization Administration

Operating Systems:

Windows 2003/2008/2008 R2/2012/2016

CentOS, Ubuntu, RHEL

Applications:

RackHD, EMC Unisphere, Cisco UCS, SQL Server 2000, 2005 & 2008, Citrix Metaframe XP & Presentation Server, Citrix XenApp 6.5, Citrix XenDesktop 7.1, Windows Terminal Server, VMware vSphere 5/6/6.5, Exchange 2007, 2010, WSUS, MS IIS 7.0, CA BrightStor ARCserve, EMC NetWorker, HP Data Protector, MS Office Suite 2013, MS Visio 2013, Active Directory (GPO & Domain Design), Cloverleaf (HL7 engine), BES Svr.

Storage:

EMC VNX/VMAX/XtremeIO, (SMB 3.0), Data Domain, RecoverPoint, NetApp

Hardware:

Hubs, Switches, Network Cards, Printers, Scanners and other peripherals

Development Platforms:

XML, VB, VB.net, Java, JavaScript, C++, TCL, T-SQL, PowerShell

Networking/Protocols:

Infoblox, Brocade SAN, FiberChannel, ISCSI, OSI Data Model, IP addressing, Subnetting, VLSM, VoIP, DFS, DNS, LAN/WAN, TCP/IP, VPN (Cisco, Checkpoint), Cisco UCS, Netscaler

DellEMC

Durham, NC

Principal System Engineer

August 2014 - Present

Coordinate and responsible for planning and execution of software implementations. Building of necessary infrastructures as it relates to the business and providing top level technical expertise in support of engineering and development efforts. Expertise in design, implementation, and support of Network infrastructures

Key Contributions:

Execution of building out EMC ViPR environment for evaluation and testing for ALPS project.

Responsible for deployment, configuration, and maintenance of hardware devices used for ALPS (Automated Lab Provisioning System) ALPS is used for automated deployment of Operating Systems on physical hardware. OS includes: ESXi, CentOS, Ubuntu, Oracle Linux, RHEL, Oracle Linux, & Windows

Organized and built Cisco UCS infrastructure for ALPS automated devices; worked with RackHD to integrate Dell and Cisco UCS.

Create and administer project plan ensuring projects are delivered on time and within budget.

Contribute to the creation & maintenance of project/process related 'best practice' methodologies.

Imprivata Inc. (The HCI Group)

November 2013 – August 2014

Lexington, MA (Remote)

Implementation Engineer

Responsible for providing the planning and execution of software implementations centered on Single Sign-On. Manage projects and apply technical and project management skills to directly contribute to the company's product implementations and be a key contributor in the development and evolution of the company's deployment methodology. Expertise in design, implementation, and support of Network infrastructures.

Key Contributions:

Execution of assigned project tasks including installing Imprivata products, testing, and managing the project through end user deployment.

Assist in the structure and development of integrating Single Sign-On (SSO) in virtualized environments with either VMware or Citrix technologies.

Create and administer project plan ensuring projects are delivered on time and within budget.

Contribute to the creation & maintenance of project/process related 'best practice' methodologies and training.

City of Raleigh (Apex Systems, Inc.)

May 2013 – November 2013

Raleigh, NC

Senior System Engineer

Responsible for providing Microsoft Exchange 2010 planning and administration for over 5000 users. Maintaining Windows 2008 & Windows 2008 R2 Servers, & NetApp Storage Systems. Assisted and maintained Cisco Unified Computing System for over 300 Virtual systems using VMWare. Network Anti-Virus Administration and intrusion detection and prevention (IDP) monitoring as well as Active Directory maintenance. Expertise in design, implementation, and support of Network infrastructures. Implemented, supported and configured a Citrix XenApp, XenDesktop 7, & XenMobile environment. Handling multi-vendor technology stacks delivering Microsoft Windows hosted desktops and applications.

Key Contributions:

Responsible for the architecture and engineering of hosted Microsoft Windows desktop and application technologies.

Coordinated and Implemented AccelOps that provided monitoring application performance as well as integrated security (SIEM) of the network and virtualization products.

Evaluated, configured and implemented Quest Software monitoring tools and well as custom DAG monitoring for MS Exchange 2010.

Evaluated and configured Active Directory Federation Services within the City of Raleigh environment for SSO with WebEx and Citrix Sharefile integration.

Evaluated and configured VMWare vCloud technologies as well as support VMware vSphere infrastructure within City of Raleigh (COR)

Worked with Flexera Software, Install Shield, and SCCM for MSI application packaging

CERNER INC. ITWorks (Lowell General Hospital)

May 2008 – May 2013

Lowell, MA

System Engineer Manager

Manage and supervise a team of five System Engineers. Responsible for providing Windows administration for Windows 2008 Server & 2008 R2 Server, network operating center (NOC) administration, LAN/WAN administration, VMware administration, Exchange Server 2010, EMC Storage Administration, SQL Server 2008 R2 Administration, Citrix Administration with NetScaler/XenApp/XenDesktop, Network Anti-Virus Administration and intrusion detection and prevention (IDP) monitoring as well as Active Directory maintenance, also manage FTP servers. Expertise in design, implementation, and support of Network infrastructures.

Key Contributions:

Evaluated, configured and implemented Lowell General Hospital’s single sign-on solution using Imprivata; Oversaw implementation of new hospital campus with single sign-on solution.

Support Citrix Presentation Server / XenApp 6.5 Infrastructure Servers, with load management/balancing, monitoring, problem resolution, enhancements, and capacity planning

Created new XenApp 6.5 Farm from inception to completion for deployment of a new project.

Responsible for installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications

Responsible for server and application department upgrades and working with department managers to coordinate implementation.

Improved system security through setup and ongoing maintenance of Sophos Endpoint Security and Control

Researched, recommended and implemented network enhancements that improved system reliability and performance as well as tested fixes to ensure problems have been resolved

Comprehensive knowledge of multiple storage technologies, SAN-based arrays, and configuration tools

In-depth knowledge of SANs installation, EMC Control Center, large storage arrays servers

Design and implementation of specialized application virtualization efforts to meet customer and vendor needs. Leveraging the VMware vSphere environment where appropriate

Responsible for Interfacing applications and other third-party applications with Cerner EMR utilizing Cloverleaf HL7 Interface Engine.

Responsible for providing a broad range of application and database production support

Configured and implemented wireless phone solution using Ascom phone devices.

SYBASE, INC.

June 2007 - April 2008 (Contract)

Concord, MA

Installation Engineer

Consulted with medical facilities to provide hospital interfacing solutions via Visual Basic programming. Created, programmed, and update interfacing code for hospitals and clinics around the country. Networked medical pump devices to interface with EMR systems such as Cerner and Meditech.

Key Contributions:

Conducted upgrades and recommended enhancements to interfacing code and software

Administered and programmed medical network devices to connect to hospital EHR/EMR in hospitals across the country

PERSONAL COMPUTERS INC.

July 2006 - June 2007

Amherst, NY

Network LAN Administrator

Worked with a team to manage and support a data center environment on critical networking components, performing daily backups, maintaining network documentation, and well as managing company group policies using Active Directory. Assisted and managed multiple projects including maintenance of Citrix Servers as well as EMC CLARiiON Storage arrays.

Key Contributions:

Managed and organized backup systems using EMC Networker & Symantec Backup Exec

Optimized and supported high data integrity, availability and security for over 350 servers in our network operating center

Responsible for ensuring that both production and test systems are functioning at peak performance

University of Phoenix Phoenix, AZ

Bachelor of Science in Information Technology, 2006

University of New York at Buffalo Buffalo, NY

Bachelor of Arts in Early Childhood Education, 1997

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