Administrative Assistant Professional Experience

Kevin O. Contreras

**** ******* ****** *.*. 202-***-****

Washington D.C. 20018 *******@*****.***

Administrative Assistant

Administrative assistant with 6+ years of professional working experience and proven track record of meeting deadlines, being highly organized and efficiently prioritizing and handling tasks. A goal oriented team player with strong written and verbal communication skills both in English and Spanish.

Professional Skills Summary

Proficiency in MS Work Suite

Filing, Organizing and Recordkeeping

Daily Business Reporting

Great interpersonal Skill

Sales & Expense Expertise

Public Relations & Costumer Service

Supply & Materials Management

Cultural Sensitivity

Professional Experience

PSA (Professional Services of America) January 2016 - Present

Administrative Operations Assistant Contractor for CFPB (Consumer Financial Protection Bureau)

Administrative Operations Assistant for the Regional Administrative Officer for senior staff and upper management.

Assisted all Southeast Region examiners which consisted of a group of 121 individuals with all administrative and technical issues.

Updating employee roster and organizing team affiliation charts on Word and Excel.

Working on travel roster, logging and filing all travel stipend forms.

Setting up conference call reservations and making all conference room requests available.

Prepare and shipped travel kits to requested exam sites via UPS.

Reserved, organized and scheduled wireless monitor request. As well as managing different inventory lists to control the use of different items.

Creating and maintaining a specialized room where all electronic equipment was stored.

Making copies, organizing and successfully completing different clerical functions to support the Southeast Region the CFPB.

Schreiber’s Translations Inc. August 2013 – December 2015

Freelance Translator

Translated medical & legal documents from Spanish to English.

PSI (Protections Strategies Inc.) May 2013 – June 2015

Child Abuse and Neglect Specialist contractor for the Department of Health and Human Services

Assistant to DSES, ORR/DUCS Personnel Security Specialist.

Processed incoming cases, making sure that all proper paperwork was received to proceed with the check and have a successful reunification of immigrant minor.

Made sure that all cases under section were kept up and followed all steps required by each state to complete the required background check. Notified and faxed caseworkers of the results.

Separated SAC’s (Special Agency Clearance) according to last name, requestor and office

Weekly requested checks to PSI to pay for the required fee each state charged to complete CA/N background checks.

CSOSA (Court Services and Offender Supervision Agency) May 2010 – December 2012

Administrative Assistant (Intern)

Managed a variety of administrative and clerical functions for the human resource office.

Maintained rules and regulations to appropriately handle and dispose of sensitive paperwork with personal identifiable information.

Made benefit packages and put together different tax paperwork for new employees. Copied, faxed and made sure all incoming mail was delivered.

Created Excel database worksheets, stored and filed all Schedule A applicants according to their last name, specific job goals and graduation date.

Organized and managed all paperwork needed to accomplish different HR actions. Answered and directed incoming phone calls.

Greeted all visitors and attended to their needs.

Volunteer Activities

Carecen (Central American Resource Center) May – August 2008

Worked with counselors to organize and file office forms.

Assisted new immigrants in completing applications to achieve legal working status. Guided these applicants through the immigration process.

Provided translation and interpretation services for applicants who had reading and writing difficulties.

Medstar National Rehabilitation Hospital April 2005 – August 2006

Delivered newspapers and handed out activity flyers to hospital inpatients.

Worked on different HR projects and helped promote the benefits of the hospital.

Assisted with language interpretations (English – Spanish) and vice versa.

Education

University of the District of Columbia – Washington, D.C.

Bachelor of Arts B.A. in Spanish & Latin American Studies

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