Quality Assurance Engineer
Resume:
Vandara Ry
*********@*****.***
SKILLS AND EXPERIENCE
Software: Microsoft Office Suite (Word, Excel, OneNote, Outlook), JavaScript, VB Script, HP Application Life Cycle Management (ALM), HP Unified Functional Testing ( UFT) and Service Now
Hardware: Computer assembling and troubleshooting
Professional Skills: Recognized for interpersonal skills, strategic thinking, and ability to see the big picture and adapt to it. At ease, multi-tasking in a fast-paced environment, and excel in creative problem solving, and managing multiple competing priorities.
PROFESSIONAL EXPERIENCE
Quality Assurance Engineer Internship Seattle, Washington
F5 Networks February 2017 – Present
Preform Manual testing on native applications, web based apps, and 3rd party apps using Black box testing approaches documenting status within an agile environment
Managing users base for Identity Access management (IAM) by resolving ticket requests in Service Now and reaching out to managers to verify employee access to 6 applications with extensive use of HP ALM
Working with HP UFT and VB Script to record and playback automation to further develop automation skills, manipulating lines of code and performing regression test
Validating, editing and migrating of 700 Test suites within the IT department standards to HP ALM guidelines
Preparing and creating 50+ test cases based on test management tool and identified and reported 10 defects via HP ALM bug tracking system.
Good knowledge of Software Development Life Cycle (SDLC) and defect lifecycle
Performing regression, integration, functional test, on both hardware and software.
Conduct migration between knowledge based articles to SharePoint reaching out to project owners to ensure education of +50 users and training of new users updating.
North West Handling Systems – Renton, Washington 2014 – 2016
Shipping and Receiving Coordinator
Managed inventory with company database and autonomously prepared shipments
Coordinated with multiple parties to ensure smooth delivery
Pursued additional certification on the job to operate forklifts and heavy machinery
Marshalls – West Seattle, Washington 2011 – 2013
Customer Service Specialist
Recognized as long-standing leader in both sales and management
Honed ability to multi-task in a fast-paced environment, while maintaining emphasis on quality
Established and developed customer rapport through day-to-day transactions and personalized customer service, ensuring long-term relationships
EDUCATION
Year Up Puget Sound – Seattle, Washington 2016 – Present
Certification in Quality Assurance
Expected graduation: August 2017
New Start High School – White Center, Washington 2008 – 2012
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