Customer Service Sales

CONNOR SWEENEY

**** *. **** ****** • Chicago, Illinois • United States • 317-***-**** • ********@************.*** Education

Jacksonville University Jacksonville, FL

Bachelors of Business Administration in Marketing April 2017 Honors And Activities

• Member of Sigma Alpha Pi, The National Society of Leadership & Success

• A member of the Dean's List of academic excellence at the Davis College of Business Professional Experience

Staples Business Advantage Chicago, IL

Corporate Sales Consultant May 2017 - Present

• Present and sell company products and services to new and existing customers

• Reach sales targets by agreed upon deadlines to meet quota

• Resolve inquiries and complaints to ensure highest quality of customer service

• Set follow-up appointments to keep customers aware of latest developments

• Create sales material to present to customers

Indianapolis Motor Speedway Indianapolis, IN

Client Services Intern April 2016 - August 2016

• Developed and executed outstanding working relationships with internal departments, corporate clients, sponsors, teams, general public, and international media to build a stronger bond between IMS and partners

• Provided excellent customer service to all corporate clientele of the Premium Services Department leading to an increase in customer retention

• Collaborated with colleagues to support all IMS activities and events - Indianapolis 500, Brickyard 400, and the inaugural Red Bull Air Race

• Maintained inventory control and credential management using numerous database systems to ensure efficient service

Campus Leadership

Sports Business Club

Treasurer - Jacksonville, FL October 2016 - Present

• Report to executive levels regarding budgets and expenditures in order to stay profitable

• Identify and develop innovative strategies for payment handling and other functions

• Budget funds for the organization in order to participate in various events Sigma Nu Fraternal Organization Jacksonville, FL

Philanthropy Chair - Jacksonville University August 2014 - April 2015

• Demonstrated interest in philanthropic service by educating members about events and increasing volunteer man-hours by over 20% than previous years

• Coordinated events to raise money for St. Jude's Children's Hospital and Breast Cancer Awareness

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