Name: Sherief Mahmoud Wahba

Address: **a EL Sheik Rehan Street, Cairo, Egypt.

Phone: +202*******

Mobile: +201*********

E-mail : ac1taf@r.postjobfree.com

ac1taf@r.postjobfree.com

Date of birth: 30th of July 1982

Military status: Exempted

Nationality: Egyptian

Career Objective

Working for a well-established organization where teamwork is appreciated and best management practices are observed to obtain a challenging and responsible position that would best my utilize my expertise this position should have many opportunities for a diligent and dedicated individual with leadership capabilities needed for advancement.

Education

1988-2000

Oruba Language School – Dokki

General Secondary Certificate.

2000-2005

Modern Academy in Maadi

Bachelor degree in Information Technology.

May 2004 – August 2004

Abu Dahab Company for Hardware & Software Maintenance (IT Junior)

Language

Arabic: Mother Tongue

English: Excellent written & Spoken

Work Experience

September 2005 – September 2009

Qemmah Consulting & Information Technology (Oracle APPS DBA)

• Installing & Configuring oracle application 11i & R12 under both operating system (Linux & server 2003)

• Cloning Oracle database

• Applying patches

• Tracing, troubleshooting with database

• Export/import Oracle database

September 2009 – August 2013

S&K Group for Financial Consulting and Tourism (IT Supervisor)

• Implement all strategies for all IT operations.

• Analyze all IT infrastructures and prepare reports to be submitted to senior management and perform research on all technological solutions and provide support to all procurement procedures and maintain knowledge on all latest technologies.

• Oversee efficient working of all IT personnel, maintain knowledge on all job functions, administer all business requirements, ensure achievement of all business objectives, and evaluate all IT systems.

• Determine and implement various IT procedures and assist to integrate various processes to new existing systems and prepare all user specifications to perform tests on all applications according to technical specifications.

• Provide support to all software engineering processes, assist to code all programs, design short and long term objectives for all applications, coordinate with departments to analyze all requirements for provide efficient support to all end users.

• Administer project list for all work, determine an effective departmental budgets, maintain and recommend improvements to all manufacturing systems and ensure profitability of all processes.

• Collaborate with department personnel to design innovative solutions for all IT issues by maintain all hardware, software for processes according to security requirements.

• Administrate Microsoft domain services including, active directory, user accounts, security permissions, DHCP, DNS.

• Managed corporate website hosted on ISP servers.

• Install and maintain Network hardware and software.

• Analyze and isolate issues.

• Evaluate and modify system performance.

• Determine network and system requirements.

• Design and deploy networks.

• Administer servers, desktop computers, laptop, printers, routers, switches, security update.

November 2013 – December 2015

Schneider Electric for Power Management (Senior Technical Support Engineer)

• Working with employees to identify computer problems and advising on the solution using SCCM (System center configuration manager).

• Updating self-help documents so employees can try to fix problems themselves.

• Working with field engineers to visit employees if the problem is more serious.

• Testing and fixing faulty equipment.

• Testing and troubleshootingVPN Connection.

• Manage and administer ticket system.

• Administrate Microsoft domain services including, active directory, user accounts, security permissions, DHCP, DNS.

• Working on Cisco WebEx meeting center

• Installing and configuring SAP.

• Install and configure IBM lotus notes on mobile using BYOD (Bring Your Own Device) tool.

• Working on e-flow System.

• Working and troubleshooting IBM Lotus notes.

January 2016 – December 2016

January2017

004 group E-Commerce Platform (IT Administrator)

• Investigating and diagnosing network problems

• Collection of IT Usage Statistics

• Providing recommendations when it comes to improving the organizations IT systems

• Configuration and installation of IT solutions

• Assisting Co-workers with everyday IT needs

• Setting up new users and management of security, Passwords and backups

• Monitoring of the internet and email usage of company Employees

Computer Skills

Operating System MS Windows server 2003, 2008, XP, vista, 7, 8

Networking Local Area Network (LAN), Wide Area Network (WAN), TCP/IP

Software MS Office (Word, Excel, PowerPoint, FrontPage, Access, Outlook)

Adobe Photoshop, Dreamweaver, Swish, Flash

Autodesk 3Dmax, Maya

Systems Back Office Microsoft Business Solution Great Plains, procurement & inventory Solutions, Point Of Sale Matrix, Retail Management System, BMC remedy it management system, ISA server 2006

Courses

Java Programming Language

Oracle Database 10g

PL/SQL

SQL

How to become an IT Manager (Raya Academy)

Technical Support (Computer Hardware Diploma)

MCSE (Microsoft Certified System Engineer)

MCITP (Enterprise Administrator)

ITIL Foundation (Global Knowledge)

CCNA Routing and Switching (Self Study)

MCSA windows server 2012 (Self-study)

Interests

Reading, Watching Football, Riding Horses, Swimming.

Contact this candidate