Customer Service Technical Support
Resume:
Malcolm A. Sanders
Duluth, GA 30096
ac1t7a@r.postjobfree.com
OBJECTIVE & PHILOSOPHY
To secure a positon in the logistics and transportation industry that will allow me the opportunity to present my leadership abilities. I desire to continually develop my driving and transportation skills with a stable company where I can grow. I value teamwork and believe that together we can accomplish more and have a higher level of productivity. My motivation and dedication to any task derives from my desire to make a difference and practice safety at all times.
WORK EXPERIENCE
Corrosion Specialties Duluth, GA
Warehouse Associate/ CDL Driver Jan 2017 – present
•Maintain warehouse and monitor stock levels
•Review and perform changes to orders prior to shipment via FedEx and UPS
•Ensure that customer’s requests are handled in a timely manner
•Responsible for inventory control
•Follow up with customers to ensure requests and questions have been answered
•Run daily SOA report
•Review and load orders for customer delivery
•Run routes to ensure on time delivery of sandblasting materials
•Work with Customer Service, Credit Department, and Sales Reps to ensure consistent customer satisfaction
ABC Supply Tucker, GA
Truck Driver (CDL Class A) April 2016 – December 2016
•Responsible for performing the physical tasks involved in the shipping, receiving, storing and distributing of glass products, window materials, parts, supplies and equipment
•Responsible for driving tractor trailer on daily basis for the purpose of moving finished product between facilities
•Loading and unloading trucks with products and placing in the warehouse racking system
•Conforms with and abides by all regulations, policies, work procedures, safety rules, security procedures and instructions
•Complete paperwork associated with movement of material accurately in a timely manner
Exelis Mission Inc. Camp Arijan, Kuwait
Material Supply Supervisor Jan 2013 – April 2016
•Assist warehouse manager in planning and coordinating workloads to optimize use of resources to include: personnel, equipment, tools and facilities
•Establish programs to meet normal and contingency mission requirements, ensure safeguard of all Army property and equipment
•Prepare, analyzes and brief reports as required
•Recommend solutions to problems indicated by analysis of trends and indicators
•Assist in rectifying potential problems identified by management and/or the government
•Ensure all required reports are submitted accurately and on time
•Provide management direction and oversight to include overseeing day to day warehouse operations
•Supervise storage, inventories, receiving, shipping, and preparation of all supporting documentation.
•Monitor and evaluates work performances of the employees to ensure they are in compliance with the Performance Work Statement and all regulations pertaining to their assigned duties
Eagle System Inc. Ft. Benning, GA
Warehouse Supervisor December 2009 – Jan 2013
Unpack and examine incoming shipments and reject damaged items
Record shortages and communicate with the corporate purchasing department to rectify damages and shortages
Receive and scan all packing slips and POs in computer program
Load or unload materials from pallets, platforms, or skids
Verify quantity and quality of parts on all outgoing shipments
Prepare shipping documents along with the correct mailing labels to ensure that all orders and withdrawal request from the warehouse are correctly fulfilled
Responsible for forklift and lifting devices operation and maintenance
Perform regular inventory cycle counts for branch warehouse
Maintain safe work environment by wearing personal protective equipment as necessary for the job function
Halliburton KBR Inc. Camp Arijan, Kuwait
Warehouse Foreman December 2004 – December 2009
Provide administrative and technical support for various items in support of the coalition throughout the Central Command Forces of the Army
Identify classified and accepted material in accordance with the Defense Logistics Agency (DLA)
Maintained accountability of incoming and outgoing containers in the warehouse
Reject and dispose of material in accordance with the Defense Logistics Agency (DLA) regulation
Ensure day to day urgent material requirements are prioritized and met
Plan and prepare of material for shipment
Responsible for controlling the supply of material required to support company maintenance and operations
Control activities of the onshore warehouse service provider
Ensure that work is performed within the scope of the contracted areas
Fill out daily field reports and keep a written log
Plan ahead for miscellaneous material purchase in bulk
EDUCATION
SPENCER HIGH SCHOOL Columbus, GA
High School Diploma, June 1994
MILITARY
UNITED STATES MARINE COPRS Camp Lejeune, NA
Honorable Discharge March 1995 - September 1998
REFERENCES
Ezra Lewis 706-***-****
Assistant Principal Columbus, GA
Stan Young 719-***-****
Retired Military Officer Kennesaw, GA
David Jones 770-***-****
Retired Military Officer Dallas, GA
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