Customer Service Help Desk
Resume:
Christopher T. Bowling
**** ******** *****, ** ****** WV 25177
Phone: 304-***-****
Email:***********@*****.***
Summery
I have been learning and repairing computers since age of fourteen and love working with them I have no certifications but I have a lot of experience personal as well as work related. I would like to work in a team environment in which all are like family and assist in continuing education.
Professional Achievements
Field or Area of Accomplishment
I have obtained a 3.0 on Dalbar call monitoring software.
I have achieved employee of the month and several certificates of appreciation.
I have successfully completed A+ certification training at National Institute of Technology
Skills
Management
Customer Service
Hardware/Software Support
Remote Help desk Support
Networking
Sales
Active Directory
Work History
Dollar General
General crew - Cashier
June 2017 - June 2017, Saint Albans, West Virginia
I provided customer service and cashed out the customer as well as stocked shelves.
HAVA Transportation
Driver
February 2017 - May 2017, Saint Albans, West Virginia
I picked up customers and dropped them off at doctors appointments or at home.
Securitas
Security Officer
November 2016 - December 2016, Charleston, West Virginia
I verified the the customer location was secured, and patrolled the area and created incident reports as necessary.
Ntelicor - HPE Contractor
Help Desk Analyst
June 2016 - September 2016, South Charleston, West Virginia
I worked on a governmental contract with HUD Housing on issues such as PIV Cards, Active Directory, VPN related issues, Password Resets.
IBEX Global
Help Desk Analyst
December 2016 - January 2016, South Ridge, West Virginia
I connected to client PCs and repaired multiple issues. Diagnosed hardware problems and repaired issues with work related and OS software.
Skills: Internet/Typing, Networking and Internet Protocol Suite (TCP/IP), Bomgar Remote desktop, Financial application support, Windows desktop Support, Computer Software Installation, Customer Service, etc.
Capitol City Auto Action - Driver
October 2015 - Current - 25064, Dunbar, West Virginia
I drove cars through the auto action and delivered to the purchaser as well as picked up from dealerships for auction.
Skills: Driving, Customer Service
Charleston Gazette - Delivery Driver
September 2015 - October 2015
I delivered news papers to the paper route
Skills: Driving, Paper Delivery
Capitol City Auto Action - Driver
September 2015 - October 2015 • 25064, Dunbar, West Virginia
I drove cars through the auto action and delivered to the purchaser as well as picked up from dealerships for auction.
Skills: Driving, Customer Service
Royal Cup, Inc. - Territory Manager
February 2015 - June 2015 • 25064, Dunbar, West Virginia
I delivered coffee supplies to multiple areas of the state mainly hotels, I serviced snowshoe Mt. resort, and other areas.
Skills: Customer Support, Customer Communications, Sales, Management, Truck Driving-16 ft. box, Inventory
CDI Corporation - Help Desk Analyst
August 2007 - December 2013 • 25313, Cross Lanes, West Virginia
I connected to client PCs and repaired multiple issues. Diagnosed hardware problems and repaired issues with work related and OS software.
Skills: Internet/Typing, Networking and Internet Protocol Suite (TCP/IP), Tomcat Server, Computer Software Installation, Customer Service, Application Support
Education
Roane County High School
High School or equivalent
Auto Diesel Mechanics
1993 - 1997
National Institute of Technology
Tech school was incomplete due to financial reasons.
References
Professional
Chris Schilling
Fire Cheif
Professional
Jerry Cantley
Pastor, Manna Ministries Outreach
Professional
Metkel Belai
Web Developer
CAMC Health Systems
Email: *******@*****.***
Contact this candidate