Manager Customer Service
Resume:
JANET EDWARDS
Stanfield, NC
**********@*****.***
SKILLS
SOFTWARE
Excel, Word, MicroSoft Outlook, Internet Explorer,
Power Point
Google Chrome
Avointe
EXPERIENCE
DecisionPathHR –
March 2017 - present
ResourceMFG-
May 2016-March 2017
Cabarrus County Department of Social Services
September 2015 – May 2016
Regional Financial Assistance Manager, Vanguard
April 2004-
Sept 2015
Staffing Recruiter – Sourced, interviewed and hired temp to hired associates for clients. Maintained payroll for the clients for the temp associates. Maintained attendance for temp associates.
Staffing Performance Manager. Manufacturing Plant Staffing Manager for temporary associates. Interviewed and hired associates for positions for plant positions. Managed day to day activities for associates.
Adult Medicaid and Food Stamps Responsible for 60+ cases a month, intake and processing of applications. Dealing with the pubic, phone calls, incoming mail, email, assigned task.
Out sourced company that was hired by Stanly Regional Medical Center and Alamance Regional Medical Center to assistant patients with medical bills. I handle state and federal funding for patients, which included Medicaid and Disability funding.
Manager of Operations/Claims Manager, Greater Health Services, Monroe, July 1997 –November 1998
National Benefit Administrators Ins. Purchased Greater Health Services. Duties included support services to sales and marketing departments. Managed all aspects of the office operations as well as the claims department. Extensive Customer Service experience.
EDUCATION
1984
A.A.S. Computer Programming, Stanly Community College
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