Information Technology Microsoft Office

Jay Mark R. Resurrecion

Home Address: Blgy. *-b Poblacion, Quezon, Bukidnon

Contact No.: 099********

Email: ********@*****.***

A skilled, hardworking and goal oriented Information Technology graduate which aims to help companies to achieve their goals and ensure that projects meet marketing requirements, goals, and objectives.

A proficient in English language which equates to an effective communicator and a valuable team player able to work under pressure in a fast paced environment.

EDUCATIONAL BACKGROUND

Bachelor of Science in Information Technology (BSIT)

University Of Mindanao

Matina Campus, Davao City

(2011-2015)

Computer Hardware Servicing (NC2) Certified

Supervised Field Experience:

Convergys Phil. Cebu Site July 13, 2015 – May 12, 2017

Technical Support Agent 2 (Microsoft Account)

-Troubleshooting software issues in windows operating system 7-10 editions

-Troubleshooting issues in Microsoft Office (Word, Excel, PowerPoint and Outlook) 2007-2016 editions

-Troubleshooting issues in Microsoft Office for Mac (Word, Excel, Powerpoint and Outlook ) 2011 and 2016 editions

-Basic troubleshooting in Macintosh operating system

RESEARCH PAPERS/THESIS

March 2014 “Multi-Platform Mobile System for RJ Homes Davao using Sencha Framework”

(RESEARCH CONGRESS 2015 BEST IN THESIS PROJECT)

A Documentalist, Programmer and System Analysts

SIGNIFICANTS

Good verbal and written communication Skills

Ability to work under pressure/ communicate with client from all walks of life

Can handle duties & responsibilities with minimum supervision

Willing to put extra effort beyond what is normally expected

Willing to discover new things and eager to learn

SKILLS

Tools: Adobe After Effects, Sony Vegas, Proshow, PowToon, Adobe Photoshop, Android Studio, Eclipse, Visual Studio,

Operating System: Windows XP, Windows 7,Windows 8 and windows 10

System and PC troubleshooting and Networking

Photo and Video Editing

REFERENCE

Gevenn Jay Rosalan

Remote Desktop Support

Accenture Cebu I.T Park

Joseph Requerme

Photographer/SEO

I hereby certify that the above statements are true and correct to the best of my knowledge and belief.

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