SHEILA BOBBITT

Norfolk, VA

ac1sqy@r.postjobfree.com - 757-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Lead Customer Service Representative

HAMPTON ROADS TRANSPORTATION - Norfolk, VA

ANSWER INCOMING FOR TRANSPORTATION REQUESTS ALSO HANDLE OUR VENDORS FOR MEDICAL,MILITARY, AND SCHOOLS,AND HELP TRAIN OUR NEW HIRES ON THE COMPANY SOFTWARE AND FILL IN AS DISPATCHER WHEN NEEDED

Member Services Representative

Amerigroup Corporation - Virginia Beach, VA - February 2007 to August 2009 ANSWER PHONE INQURIES FOR A MAJOR INSURANCE CARRIER PROVIDE BENEFIT INFORMATION AND HELP FIND DOCTORS, DENTISTS AND HELP SET UP TRANSPORTATION TO AND FROM APPOINTMENTS ALSO PROCESS CLAIMS FOR OUR MEDICAL BILLERS Fleet Dispatcher

AAA OF TIDEWATER - Virginia Beach, VA - September 1998 to January 2007 DISPATCH OUR OUT FLEET TRUCK TO DISABLED AAA MEMBERS ALSO ANSWER PHONE FOR ROAD SERVICE THRU OUR COMPUTERZED SERVICE ASSIIST WITH BACK UP SUPERVISOR DUTIES AND RUN CREDIT CARDS FOR UPSELL ITEMS AND TEST THE NEW SOFTWARE FOR NEW HIRES EDUCATION

Associate in COMPUTERIZED ACCOUNTING

CAREERCOM SCHOOL OF BUSINESS - Norfolk, VA

September 1988 to October 1990

SKILLS

MS OFFICE (8 years)