Customer Service Medical

MICHELLE L. GOODBEAR

**** **** ****** **** ******, Greenfield, Wisconsin 53220

Cell: 414-***-****

E-mail: ********@*****.***

PROFESSIONAL SUMMARY

Assertive individual seeking a dynamic position within a company as a Medical Billing and Coder where I may utilize my coding/billing education and strong interpersonal skills. I possess a hard work ethic, integrity, and positive thinking. I am a motivated self-starter who is detail-orientated, timely, and efficient.

SKILLS

Medical Coding, Billing and Payment Policy Changes

ICD-10_CM and CPT

CPC-A

Microsoft Word

Microsoft Outlook

Patient/Customer Service Relations

Problem Solver

Review and assigning accurate medical codes for diagnoses, procedures

and services

Sound knowledge of medical coding guidelines and regulations including compliance and reimbursement

Knowledge of anatomy, physiology, and medical terminology to correctly code provider diagnosis and services

EXPERIENCE

Weather Observer

RNR Technologies

Responsible for observation of current surface weather conditions

Record Meteorological data such as temperature, pressure, winds, visibility, and cloud cover and height using Automated Surface Observing Stations (ASOS)

Report current weather condition observation to Federal Aviation Administration (FAA) and National Weather Service (NWS) using ASOS

Knowledge and use of METAR and SPECI. METAR is a worldwide transmission format for reporting weather to pilots for pre-flight weather briefings.

Monitor Doppler radar to see the movement of storms

Independent Sales Consultant

The Pampered Chef

Organized various meetings and demonstrations

In-home demonstrations and marketing sales at trade show booths and fundraising programs/events

Placed orders using P3 – Pampered Chef Order System

Organized and delivered products to customers

Dental Lab Technician

Dental Associates

Coding and billing cases to the dentist and insurance companies

Maintained patient confidentiality and compliance with all federal and state health information privacy laws

Maintained appropriate records of appliances and alloys used

Examined molds, repaired, modified and fabricated crowns, bridges and dentures

Packaged final product and shipped to various offices

Inspected and maintained equipment

Inventoried stored and issued supplies

May 2008-Present

May 2005-November 2009

November 1995-May 2005

EDUCATION

Career Diploma January 24, 2017

Penn Foster Career College

www.pennfoster.edu

Certified Professional Coder-A (CPC-A) March 18, 2017

AAPC Certification

www.aapc.com

Certified Weather Observer May 2008

National Weather Service

High School Diploma 1991

St. Francis High School

HOBBIES AND INTERESTS

Spending time with family, swimming, gardening, American Indian Heritage, camping, reading, bicycling

Contact this candidate