Manager Customer Service

Cyril Smith

Operations Manager - Unitec Enterprises

Midland, TX

*********@********.*** - 713-***-****

Seeking a challenging position, with a progressive company, where I can apply my management, problem- solving, and customer service skills to build talent and seize a greater portion of the market share. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Operations Manager

Unitec Enterprises - Houston, TX - 2014-10 - Present Commercial and Residential Construction)

-Regularly Manage 4-55 employees depending on Project

-Responsible for all Material acquisition, and disbursement

-Developed Marketing Campaign / Customer retention program

-Serve as Special Projects Lead/Foreman

Supply Chain Manager

Hydraulic Equipment Service, Inc - Houston, TX - 2006-09 - 2014-10 Industrial Distribution: Sales, Service, and Rental)

-Managed 8 employees regularly, and 40 during inventory

-Responsible for all Warehousing and Facility needs

-Cut shrinkage from $250,000 to $5,000 in first year as MGR

-Managed all IT Needs, SBS Server & Microsoft Exchange Server

-Coordinated all MKTG campaings, developed e-commerce site EDUCATION

Bachelor of Arts in Marketing and Business Administration Houston Baptist University - Houston, TX

2006

Second Baptist High School - Houston, TX

SKILLS

Adobe Illustrator, Adobe Photoshop, Excel, Exchange, ILLUSTRATION ADDITIONAL INFORMATION

COMPUTER SKILLS

Aptitude in computer hardware and software:

Microsoft Small Business Server / Exchange Server, Microsoft Power Point, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Adobe Illustrator, Adobe Photoshop, and Avid Express

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