Customer Service Security Guard
Resume:
VINCENT DE FARIA
Street, Apt. B**3
New York, NY 10025
**.*********@*****.***
QUALIFICATIONS & SKILLS:
● Excellent multi-tasking skills
● Diligent and detail oriented.
● Independent, organized, positive and open minded.
● Superb ability to communicate effectively both written and orally.
● Proficient in comprehension and explanation of blueprints and topography maps. EMPLOYMENT HISTORY:
Universal Survey New York, NY
Opinion Poll Interviewer 4/2013 - 10/2016
Contacting prospects via computer-generated phone numbers for the purpose of gleaning information.
Employing customer service skills by reading pre-arranged scripts verbatim for clarity and understanding Opinion Access Corporation Queens, NY
Opinion Poll Interviewer 4/2012 – 2/2013
Contacted prospects via computer-generated phone numbers for the purpose of gleaning information.
Employed customer service skills by reading pre-arranged scripts verbatim for clarity and understanding Council of Aid for Central Asian Jews (Volunteer) Queens, NY Kitchen Aide 1/2011 – 2/2012
Assisted in preparation of meals, serving of said foods and guiding and supervising newly appointed kitchen staff.
Sanitized all cooking vessels, utensils, surfaces and work areas, including foyer, kitchen and lunchroom floors.
Checked stock and took inventory, executed breakdown/removal of shipping and delivery packaging as needed. NYC Department of Parks & Recreation Queens, NY
Archivist/Customer Service 4/1998 – 6/2010
Assessed the requests of both the in-house staff and the general public by researching, locating and replicating desired information and/or referring said requestors to the proper departments in necessary.
Amassed, maintained, and secured daily correspondence and records in chronological order according to department’s policies and procedures thus further creating case files.
Utilized Microsoft Excel for creation and maintenance of lists and records.
Interacted closely with resident legal staff a propos blueprints and/or documents including culling and preparing said prints/documents when lawsuits arose.
Accessed, edited and maintained the legal record keeping database, including auditing and updating circulation data.
Cooperated directly with drafters and surveyors in updating city planning maps. Underground Rehearsal Studios Queens, NY
Customer Service/Studio Technician 5/1994 – 1/1998
Greeted clients, checked booking registry and booked rooms, answered phones, took messages, sold refreshments, guitar strings, picks and accessories, drumsticks, instrument cleaning supplies and the occasional instrument.
Checked and tuned drum-kits, set up microphones, adjusted stage lighting and performed necessary sound checks.
Bartended, served food and cashiered on weekends, showcase evenings, at company functions and special occasions.
Mixed drinks and took food and refreshment inventory, stocked refrigerator and arranged furniture for audience.
Performed security and fire safety checks, kept exit passages clear and exercised crowd control whenever necessary. EDUCATION:
LONG ISLAND CITY HIGH SCHOOL Long Island City, NY
G.E.D. 1982
LOGAN SAFE CORP. Jamaica, NY
CERTIFIED SECURITY GUARD 2011
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