Customer Service Professional Experience

Imene Chouiref Berbara

Cite du ** Mai, Extension a, Lot 9, Baba Hassan. Alger. Born on: April 24th, 1985, Algeria.

Personal E-mail Address:*****.********@*******.**

LinkedIn: https://dz.linkedin.com/in/imane-chouiref-a664b275 Phone Number: +213-*-**-**-**-**

Personal Statement

A highly competent, motivated potential with a 5 year experience in Finance department, private company and government institution,. Accurate business professional with an exceptional ability to successful manage multiple tasks simultaneously. Deliver outstanding results, leading to increased levels of responsibilities.

Well-developed interpersonal communication skills to work effectively in a team with people from different nationality and culture.

Professional Experience

US Embassy Algiers, Algeria – Department of State

Financial Auditor (full time) February 2014 – October 2016

Responsibilities and accomplishments:

Maintain Administrative and Finance support of the office :

-Auditing and analyzing Vendor Account using Excel database and spreadsheet.

-Processing Invoices for local and International vendors.

-E-mail responses and Point of contact for all Post Support Unit requests in both Bangkok and Charleston.

-Auditing and approving Travel authorization and Travel advance, itineraries and accommodation for Diplomatic Attaché and Local staff for national and overseas Travel.

-Processing a Cash Payment and Petty Cash Request.

-Preparing Quarterly and annually Social security report for all Embassy employees.

-Monthly preparing ORE (other Reimbursement Expense) Salaries for both of Ambassador and Deputy Chief of Mission Employees.

-Monthly reconciliation of all credit card accounts and bank statements.

-Customer Service provided with other Embassy’s Sections: Agriculture, Commercial, Defense, Public Diplomacy, Economics, etc.….

Saipem Contracting Algeria (Italian Gas and Oil Company)

Accounting (full time) November 2009-November 2011

Responsibilities and accomplishments:

-Auditing and preparing vouchers for Payment.

-Preparing Payroll and social Security report.

-Preparing Monthly financial Report for the advancement of each Project.

DMCA LAVAZZA Algeria March 2009 – October 2009

Accounting Manager (full time)

Responsibilities and accomplishments:

-Oversees the general accounting function, which includes inter-company accounting, cash management/reconciliation, financial reporting, balance sheet management (excluding inventory related items) and royalty management.

-Responsible for creating and tracking invoices. The responsibility here includes assuring that customers pay those invoices on time

EDUCATION

Ecole Supérieure de Commerce et de Management (ESCEM) Tours et Poitiers

Master degree in Finance March 2009

Université de Québec à Chicoutimi

Bachelor in Business Administration July 2006

Ecole Supérieure Internationale de Gestion, Rabat.

Bachelor Degree in Finance July 2006

Algerian High School Diploma July 2002

TRAINING AND CERTIFICATION

August 2009 - IFRS and Accounting System, Cabinet Experts Associés, Algiers

October 2009- Documentary Credit, EGIC Ibn Sina, Algiers

March 2012 - Certificate of Fundamental Economics, Henry George Scholl, New York, USA

June 2012 – Certificate of Applied economics, Henry George Scholl, New York, USA

December 2012 – Certificate Money and Credit, Henry George School, New York, USA

April 2014: Certificate of Advanced Voucher Examiner Course, Charleston, South Carolina, USA.

Language Skills

Arabic : Mother tongue

English: Fluent in Reading, Writing and speaking. Holder of Certificate of Participation English as Second Language in Colombia University, New York, USA.

French: Fluent in Reading, Writing and speaking. Holder of DALF (Diplôme Approfondie en Langue Française,

Computing and other skills

-Mastery of the Microsoft Office: Word, Excel, Outlook and PowerPoint.

-Mastery of Accounting Software Program: Flexy, SAP, RFMS and Coast.

-Mastery of Travel Software : E2

-Lived in different country: Senegal, Morocco, France and United states.

-Selected to pass the Young Professional Program Exam UN, December 2015 in The Hague, Netherlands for Finance family Job.

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