Nick Nguyen
************@*****.*** 202-***-****
EDUCATION
George Mason University (Official Graduation in December 2017)
Major: Information Technology
Concentration: Information Security
COMPUTER SKILLS
Languages
Proficient in: Java, HTML, SQL, PHP, CSS, XML
Software
Applications: MS Visual Studios, Eclipse, Excel, JGRASP, Wire Shark, PowerPoint, Project
Database: MySQL, Microsoft Access, Microsoft Dynamic CRM, iMIS,
Platforms: Windows
CLEARANCE
Level: Public Trust (OPM BACKGROUND SEARCH)
WORK EXPERINCE
ALTA IT Services Help Desk June 2016 - Current
Trouble shoot and diagnose problems for the in the field site managers, and registrars for direct and contract sites for the GSA. Ensuring adherence to the established policies and procedures, remedy ticketing and escalation performed.
America's Charities IT Analyst Intern May 2016 - Current
Maintained current database along with generating reports, queries, and inserting and manipulating data. QA testing and development of new software that handles funds given by donors. Analyzed business requirements and business rules to determine effective solution-based systems that satisfied user's requirements. Performed system admin duties using active directory to assign user rights and privileges. Troubleshoot and resolved user's issue's connecting to network, printers, hardware and software errors or failures, along with any technical issues that may occur.
COURSEWORK
Courses
IT 206 - Object Oriented Techniques for IT Problem Solving: Applied problem solving concepts by analyzing problems and constructing, testing and implementing object-oriented solutions using object-oriented analysis and design, data modeling, and object-oriented programming fundamentals.
IT 207 Applied IT Programming: - Understand and develop proficiency in technologies used to implement applications with web browser user interfaces, server-side processing, and data storage. Used open source software tools to develop database enabled web applications.
IT 214 - Database Fundamentals: Designed and implemented a real world relational databases and created complex SQL queries to retrieve data from the database.
IT 223 - Information Security Fundamentals: Covers different types of security such as physical security, computer security, and network security and how they affect confidentially, authentication, and integrity.
IT 341 - Data Communications and Network Principles: Configured routers, designed diagrams of networks, along with implementation, and testing.
IT 366 - Network Security I: Examined information security services and mechanisms in network context including symmetric and asymmetric cryptography; message authentication codes, hash functions, digital signatures and certificates.
IT 462 - Information Security Principles: Studied security policies, models, and mechanism for secrecy, integrity, availability, and usage controls.