Front Desk Manager

William Chad Simpson

Phone: 210-***-****

Employment Background:

The Hampton Inn and Suites

**** **** *** ******* **** S, Pasadena, TX 77505

Phone: 281-***-****

Employed: 1/17- Still there

Position: Front Desk

GM: Crystal Jackson

Duties: Making reservations, keeping a drawer and taking in money for the suite shop, checking in guests, and guiding them to there room, while explaining all the amenties the hilton has to offer. Going above and beyond to make the guest feel very welcome and comfortable. And always thanking them for their loyalty if they are honors members.

The Pet Resort on Main

2502 N Main St, Victoria, TX 77901

Phone: 361-***-****

Employed: 5/15-7/16

Manager: Alex

Title: Front Desk

Duties: Making reservations. Keeping files on each pet staying at the facility. Keeping up with each guests vaccinations records. Making sure everything is up to date. Lite cleaning around the lobby.

Homewood Suites by Hilton

Address: 6705 N.E. Zac Lentz Parkway, Victoria, TX 77904

Phone:361-***-****

Employed: 11-11 to 8-14

Hotel class: 3 stars

Position: Front Desk Agent

Supervisor: Imelda Salas/ GM: Lori Hyden

Duties: Making reservations, keeping a drawer and taking in money for the suite shop, checking in guests, and guiding them to there room, while explaining all the amenties the hilton has to offer. Going above and beyond to make the guest feel very welcome and comfortable. And always thanking them for their loyalty if they are honors members.

Spherion (Sprint Call Center)

1309 E Red River Street, Victoria, TX, 77901

Phone: 361-***-****

Employed: 3/2006- 11/2008

Manager- Laura Loya

Title- CSR

Duties: Taking inbound calls for the lost and stolen department. Making sure the customer was 100% satisfied with their requests.

Work ethic: I have a very outgoing personality. I enjoy making my workplace the best it can be by being the best employee I can be, while growing with the company.

Education: Graduated from Memorial High School in 2004- (Victoria Texas)

Also studied phycology and physical Fitness at Victoria college from 2007-2008

Computer knowledge in word, and excel. Very smart with most computer software.

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