SUSAN M. BAEZ

*** ******** ****** ********, ** **020

Phone: 413-***-**** Email: ac1rqd@r.postjobfree.com

https://www.linkedin.com/in/susanmbaez

~ Seeking a challenging and progressive role in Human Resources ~

Organizationally-focused and multifaceted graduate educated in executing and supporting a wide range of human resource functions that ensure an optimized workforce, streamlined operations, successful talent acquisition, staff relations and training, and employee retention. Ability to assist with benefits and compensation packages, policy and procedure development, identifying issues, and applying HR solutions that align with an organization's mission and business objectives. Proven performer with the ability to easily move from strategy to implementation, while ensuring compliance with all diversity and federal, state and local employment laws.

EDUCATION

BACHELOR OF SCIENCE ~ BUSINESS, HUMAN RESOURCE MANAGEMENT (2016)

Bay Path University, Longmeadow, MA

Human Resource Management

Strategic Management & Policy

Talent Management

Organization Develop and Change

Compensation & Benefits

Communicating in Business

Financial Management

HR Policy & Employment Law

Best Practices for HR

Software & Tools: Microsoft Office (Word, Excel, PowerPoint & Outlook) Blackbaud Raiser’s Edge, MUNIS

PROFESSIONAL EXPERIENCE

City of Chicopee Chicopee, MA 2004 - Present

FIRE DEPARTMENT PRINCIPAL CLERK (3/2005-Present)

Prepare and monitor ambulance billing, aging and reports for quality assurance.

Reconcile accounts receivable and payable.

Create and maintain database to track employee information including classes taken, and promotions.

Prepare invoices and process payments for outside detail jobs, and Massachusetts Turnpike Authority.

Ensure adherence to all HIPAA laws and regulations.

ADMINISTRATIVE AIDE TO THE MAYOR (4/2004-3/2005)

Prepared and organized media relations, press releases and media events; maintained media contacts.

Led the implementation of multiple new programs for the Mayor’s office.

Interfaced with other city departments; City Treasurer, City Clerk, Human Resources, Auditing, and MIS.

Represented the Mayor’s Office at various events throughout the City of Chicopee.

Square One Springfield, MA 2001 - 2004

ADVANCEMENT ASSOCIATE

Led the coordination and implementation of various marketing activities including advertising, direct mail, printing, and trade shows. Developed, updated and maintained data standards for database.

Supervised, trained and coordinated interns and volunteers.

Identified/developed profiles on current and potential donors, foundations and corporate donors via comprehensive research using on-line databases, internet, national magazines/newspapers, and in-house files.

Coordinated, implemented and oversaw special events.

Home & Community Health Services Enfield, CT 2000 - 2001

SCHEDULING SUPERVISOR

Supervised and scheduled the daily activities and workflow of 80+ home health aide staff

Created and maintained staff in-service database program

Coordinated home health aide and nursing referrals.

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