Data Analyst

Kristina Popova

Chicago, Illinois ***** Email: ********************@*****.*** Cell: 312-***-**-**

DATA ANALYST

SUMMARY OF QUALIFICATION

Design, development and administration of analytical data processes;

Data visualisation, preparation of analytical reports;

Good technical skills and base knowledge of programming;

Good communicator who can facilitate working meetings (interviews and observations), absorb and summarize various suggestions.

TECHNICAL SKILLS

Platforms: Windows XP/Vista/8/10, iOS, Android;

Programming and databases: Database design, Data modelling, Java, HTML 5, СSS, MS Access, SQL, IDEF1X;

Office tools: MS Office (Word, PowerPoint), Outlook, SharePoint, MS Project, Explorer, Chrome;

Analysis and visualisation tools: MS Office Excel, MS Visio, IBM SPSS Statistics;

Methodologies: BABOK, PMBOK, Value chain, GAP analysis, BPMN 2.0.

WORK EXPERIENCE

Business Analyst, Development and Manufacture of Air Navigation Systems, Saint Petersburg, Russia

09/16-06/17 (10 months)

Created enterprise business architecture and visualized processes in notations IDEF0, BPMN 2.0, EPC;

Analyzed business process workflows and dataflow from different corporation systems (ERP, Excel, PLM) to estimate cost of process changes;

Developed project plans and implementation plans by cooperating with HR, Procurement Department and Dispatching department;

Documented processes and edited documentation including specifies requirements for a quality management system ISO 9001:2015;

Prepared educational materials, presentations and tests for internal trainings.

Business Analyst, Management Company "SAP Systems", Chisinau, Moldova

10/15 – 4/16 (7 months)

Created complex process audit report contained overview of process groups, human resource management, organization structure, level of processes standardization (adequacy of regulations), IT infrastructure, planning system;

Appraised the process maturity of the organization (CMMI);

Business architecture modeling (IDEF0, EPC);

Assisted in critically analysis of strategic business solutions which included: mission statements, strategic goal (balanced scorecard), value propositions, critical success factors, statements of work, project management;

Provided SWOT analysis of company strategy.

Help Desk Support, Telecom Services Provider "ER-Telecom", Saint Petersburg, Russia

9/14 – 12/14 (4 months)

Provided first-level technical and troubleshooting assistance related to computer and network hardware to end-users.

EDUCATION

2015, Saint Petersburg State University (Russia), Bachelor of Business Informatics

ADDITIONAL INFORMATION

Eligible to work in the USA – Green card holder

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