Customer Service Office

Carrie L. Brown

**** ******* ******, ***** **********, SC 29405

Mobile 843-***-**** email: Awesome working independent as well as in team effort *************@*****.***

SC, musician Nov 2014-Jan 2017

EGS/AT&T/SPRINT: Outsourcing /North Charleston OBJECTIVE

To use my skills and proven abilities to support the growth and profitability of a company that provides a challenging opportunity, encourages advancement, and rewards achievements.

SKILLS and QUALIFICATIONS

Reliable worker/proficient motivator

Fast learner of new skills

Always on time

Strong orientation in customer service/satisfaction; excellent communication and negotiation skills

Computer literate, demonstrate great office qualities for handling customers and working with other employees on a professional level.

Knows how to meet and greet the public and help others in any capacity.

EMPLOYMENT

First Baptist Church of James Island

EGS/NCO April 1998 – May 5, 2015 as Musician

Collections Department

Provide Friendly customer service/troubleshooting phones/taking payments.

Assist each customer with a smile

Participated in Team effort functions, Captain of the birthday club.

Analyzed each customer’s bill to see what we can do to make it easier for them to handle./project ended.

TARMAC/ACCU STAFF TEMPS: - N. Charleston SC June 1996 - Jan 1998

Temporary employee

Worked as a temp for Receptionist, switchboard operator and in the Chevron plant.

Answer phones, transfer calls

Ran the pail line for Chevron motor oil and transmission fluids, test the oils for it’s levels.

Assist in preparing papers for the office and typing

filing

Credit Education Counselors Inc-N. Charleston, SC Feb 1987 - Feb 1988

Office assistant manager

Counsel people with credit problems

Sit and help them work out budgets for their family

Request

Contact each creditor and work out payment plans for them to get out of debt

Responsible for maintaining and managing inventory of office equipment/ worked on Tandy 2000

EDUCATION

Charles A. Brown High School, Charleston, SC, 1970-1975

Palmer Technical College North Charleston extension/Secretarial Science 9/1975-9/1976

REFERENCES UPON REQUEST

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