Inventory mgmt, warehouse operations, customer service

Chris L Thomas

**** *********** ****, #** ************, NV 89410 775-***-**** ***********@*****.*** Profile

A self-motivated professional with a track record of successful branch operations. Management style is to lead by example. Perfect score on workplace safety. Believe customers’ needs are the number one priority. Goal is to out-perform the competition. Skills

Team leader

Purchasing

Staffing and training

Inventory & cycle counts

Warehouse operations

Customer service

Office operations

Shipping and

receiving

ecommerce

Material handling

equipment

Word, Excel, Outlook

MS Dynamics GP

Accuterm

Google Drive

WMS

Experience

DISTRIBUTION CENTER MANAGEMENT

Designed and implemented the most efficient warehouse layouts for both new and existing facilities

Recruited and trained qualified team members for general warehouse labor, production, and office

Submitted annual budgets

Experience using different WMS to maintain accurate inventories while striving to reach targeted turns dictated by fluctuating market trends

Developed and maintained excellent vendor relations to ensure the best response to needs of company and customers

Won “Best Vendor of the Year” award from Fortune 500 company two years in a row

Twice recipient of intra-company award for operating the most profitable cost center

Worked closely with safety consulting firm to ensure a safe and compliant work environment CUSTOMER SERVICE

Built a very loyal customer base through effective communications and uncompromised service

Introduced an efficient and cost effective drop ship network for local dealers while cutting costs

Lead by example to encourage above-average customer service from my team

Go that one step further than the competition in order to secure customer loyalty

Retail and B2B customer service experience

Employment History Single Source, Inc. – Longview, TX

Operations Manager – 2012 to 3/2016

Universal Media Solutions - Phoenix, AZ

Operations Manager – 2007 thru 3/2011

Education and Awards UNIVERSITY OF PHOENIX – Associate’s in Business, 2009 DALE CARNEGIE COURSE – Effective Speaking and Human Relations

Contact this candidate