Machine Operator Customer Service

Deidre Trent

**** ******* • Kansas City, MO *****

816-***-**** • **************@*****.***

SUMMARY

Machine operator with over 8 years of experience and 15 years in the production field. Dedicated to exceeding client expectations, maintaining strong working relationships with clients to gain their trust and respect. Focused on working to identify their needs, quickly resolve issues and assuring their business needs are met.

Areas of Strength and Expertise

Self-Efficient Team Leader Training/Mentoring

Client Relationship Customer Service 5’S/Safety Rules

LOTO Food Safety Knowledge of GMP/JHA

Mechanical Aptitude Manual dexterity Attention to Detail

Multi-Task And Priorization Great Time Management troubleshooting/ Problem Solving

Forklift Experience Quality Inspector Soldering of Printed Circuit Broads

Accomplishments:

Manage multiple machines at one time with expectations of implementing the client’s orders ahead of schedule, with a 98% on-time delivery, always resulting in revenue generating.

As a Team Leader and Trainer, my main goal is to teach employees to operate efficiently and effectively, to always produce excellent quality products. As the Team Leader, I always stride to seek resolutions to meet the clients time sensitive deadlines.

Professional Experience

Shasta beverage Company, Lenexa, KS. – Crown Services March 2017 -Present

Machine Operator -

Operation of dacam

Operation of a Variety Line

CFS West Holdings, New Century, KS November 2013 to March 2017

Machine Operator

Setup of machines

Meeting QA specifications

Doing weighs every 30 minutes to ensure proper packaging

Following JHA/GMP

Following safety regulations of food handling

Keeping proper documentation, downtime, tote sheets, sign off confirmation

The usage of Jet Ink printers

Troubleshooting/Resolution

5’S/Safety Rules

Mentored less experienced associates within the team and across functional areas providing products and operator knowledge.

Focus Workforce, Lenexa, KS November 2010 to November 2013

Machine Operator/Packer

Setup of machines

Meeting QA specifications

Doing weighs every 30 minutes to ensure proper packaging

Following JHA/GMP

Following safety regulations of food handling

Keeping proper documentation, downtime, tote sheets, sign off confirmation

The usage of Jet Ink printers

Troubleshooting/Resolution

5’S/Safety Rules

Mentored less experienced associates within the team and across functional areas providing products and operator knowledge.

Education and Training

Certification/Operator - CFS

New Century, KS

Certification/Forklift Cherry Pickers

Electric Pallet Jack

Kansas Community College

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