AHMAD ISM EEL
Mobile: +971*********
E-Mail: ************@*****.***
A dynamic, skilled IT and ITS engineer with more than six years experience working in the Information Technology field and in major projects. Capable of working without supervision and eager to take on extra responsibility. Work Experience:
Department of Municipal Affairs and Transport Abu Dhabi-UAE. Roads and infrastructure (Traffic Services section). 11/2015 up to date Transpo Group.
Position: ITS & Traffic safety consultant engineer. Joining in safety audits for new projects (ITS, roads, tunnels, bridges, schools, etc Doing improvements studies following requests (governmental authorities, private sectors, or individuals). Joining in safety audits for new projects (roads, tunnels, bridges, schools, etc Review safety designs for roads’ detours, closures, and projects for approval as consultant for Abu Dhabi Municipality.
Preparing safety reports (Safety Memos) showing results of inspections and proposed designs to be implemented by the concerned section to improve the safety condition of the roads (maintenance or projects). Inspection for roads safety (Accidents- speed calming needs, complains, etc Electro Mechanical Agent for Siemens Abu Dhabi, UAE Department: Intelligent Transportation systems. 02/2011 to 11/2015
Position: Senior ITS projects engineer January 02/2014 to 11/2015 Client: Department of transportation of Abu Dhabi. Project name: UTC upgrades (Urban Traffic Control systems upgrade). Currently working in Abu Dhabi UTC project (Scoot system, loops, and ST950 controllers, and many Utilities). Responsible for the project’s Technical plan including modification and facilitating and implementation of tasks, and requirements.
Managing a team of four engineers and 20 technicians in different positions. Responsible for the safety designs for the sites and traffic Police approvals.
Responsible for the No objection certificates from different authorities for the site works. Coordinating with sub contractors.
Coordinating with consultant and client (Department of transportation Abu Dhabi). Position: Operations and system engineer (Maintenance extra task). 02/2011to 01/2014 Client: Department of transportation of Abu Dhabi
Project name: Abu Dhabi island MNTS operations and maintenance. Operating the traffic systems and servers to control signals. Maintenance Siemens controllers and servers. Install and configure ITS devices and applications. Monitoring all Abu Dhabi streets detecting incidents which can affect traffic flow and coordinate With the concerned department or party.
Stay current with system information, changes and updates Identify and escalate situations requiring urgent attention. Trouble shooting the traffic systems and servers. Creating plans and automatic switching for Siemens intelligent controllers, checking Loop detectors. Coordinating with traffic Police during maintenance and night projects for intersections safety. Receiving suggestions or complains via phone calls or threw the client. Generating reports for faulty cameras, ITS devices, applications and detectors. Generating reports about communication, system errors and actions, and servers’ conditions. Training of new operations or maintenance engineers.
Excellent knowledge about other traffic systems (SCAT, SCOOT). Etisalat Dubai, UAE 08/2010 – 02/2011
Position: Technical support
Support for Etisalat’s internet customers (ADSL, GPON, HFC, GSM, and I WAN). Troubleshooting systems, network, and internet connections. Troubleshooting system and application problems.
Compilation of reports.
COMPUME Cairo, EG 03/2010 -8/2010
Position: IT Team Leader Engineer
Security camera’s configurations and troubleshooting. Perform Software and all different business applications trouble shootings and backup. Perform in and outside support.
Support network printers and print servers.
Administrating the branch communication devices, internal LAN and users workstations. Troubleshoot systems and applications’ problems.
Implementing, managing and installing new applications. Egyptian Army - Department of Information system Cairo, EG 3/2009-3/2010 Position: IT Team Leader Engineer
Support PCs Hardware and software, windows Vista, XP, Win 7, Office, Photoshop, Auto Cad, Java, SQL and other needed software.
Security cameras’ configuration and trouble shooting. Document all of IT department assets. Support printers scanners, projectors and CCTV Routers, switches and network connection support System of Access and SQL database, ASP system control Preparing labs for courses
Construction of new center for courses. Supporting labs for online exams. Teaching ICDL, IT and network fundamentals for officers, and students. Team player work with a team of engineers to control and support 45 Labs of courses and exams. Submit reports about the problems and how the work goes. Every month I have a meeting with my team to discuss, and see the new ideas for improving and make more Progress.
Modern City Company Cairo, EG 07/2008 – 12/2008
Position: IT Specialist
Performed outside support for multiple sites. Support for network printers and print servers. Administration of branch communication devices, internal LAN and users’ workstations. Troubleshooting systems and application problems.
Implementing, managing and installing new applications. AL Masrya Services (Security, Cleaning) Cairo, EG 03/2007 – 04/2008 Position: IT Help Desk (Technical Support)
Performed software and business application troubleshooting and backup. Performed both internal and external customer support.
Provided network printers and print server support. Administered the branch communication devices, internal LAN and users workstations. Troubleshooting of systems and applications problems.
Implemented and managed the installation of new applications. Security camera configuration and troubleshooting. Courses:
Mastering Java Programming
IT Essentials 1,2
Linux
Cisco Certified Network Associate (CCNA).
TOEFL
MCSE ( MCITP)
Siemens C800/C900 Controllers
Applied for PMP
Education:
2004-2008 Cairo University, and Thebes academy equivalent to UK Certificates' Cairo, EG
B.Sc. Of Computer Science.
Graduation Project Grade: Excellent
Skills:
Soft Skills : Able to concentrate, responsible and punctual.
Interactive and fast enough to learn new technologies.
Advanced research abilities.
Highly communications skills.
Self-motivated, hard worker and ambitious.
Ability to work in a group or individually according to the job requirements. Language Skills: Arabic: mother tongue.
English: excellent; reading, writing and spoken
Technical Skills : Excellent familiarity with working under Win9x, Win 2000, Win 2003,Win XP, Win Vista
&Win 2008 server operating systems, with an excellent dealing with internet.
Good familiarity with Cisco routers, switches and firewalls.
Excellent familiarity with Microsoft Office package and many other programs installation and operation.
Fair knowledge in VOIP technology.
Personal information:
Date of Birth: August 12, 1984
Nationality: Egyptian
Marital Status: Engaged
REFERENCES FURNISHED UPON REQUEST