Customer Service Assistant
Resume:
KATE BRASSEL
***********@*****.***
SKILLS
Works well under pressure, pays
close attention to detail, and is very
consistent. Enjoys a good challenge,
is quick to learn, and has years of
experience providing excellent
customer service in high pressure
situations. Works daily with in MS
Office Suite’s, MacBook and
Bullhorn.
FUN FACTS
As the eldest of 4 the qualities of a
team player and problem solver
come naturally. I also spent years
singing and dancing professionally in
shows making the jump to client
facing role second nature.
BM. Belmont University
Nashville TN, 2010
EXPERIENCE
OFFICE MANAGER/24 SEVEN CHICAGO
2015-Present
Managing the Chicago branch of busy Staffing Agency. Processing all tax paperwork, e-verifying and billing. Aiding in timecard assistance, troubleshooting and talent coordination for all Chicago employees. Scouting and handling incoming talent, setting appointments, payroll, and timecard assistance. Organizing client, candidate, and internal gifts as well as expenses. Responsible for budget, supply order, terminations and new hires. Training new Admin's and coverage for receptionist. Planning events, parties, in house interviews and travel for executives and clients alike. Maintaining client and candidate relations while being a go to contact for anyone working for or through the 24 Seven network.
ADMIN ASSISTANT/24 SEVEN CHICAGO
2013-2015
Running the reception desk and data entry for a busy Chicago Staffing Agency. Providing customer service at its best. Greeting patrons in a cheery manor while handling all incoming calls, candidate intake and scheduling. Opening the office, performing tax form completion, mailing, stocking and general organization of the office space. Acting as a Executive assistant when needed (coordinating luncheons, booking travel, sending client gifts, meeting minutes, setting up doggy day care, etc).
FRONT DESK COORDINATOR/ADMIN / H&R BLOCK
2012-2013
Assisting and running reception for a busy tax preparation company. Creating a warm and welcoming environment, answering questions, handling phones, filling, scheduling appointments and tax paperwork. Experience dealing with personal and confidential information as well as opening and closing the location.
ADMIN ASSISTANT/ 24 SEVEN NYC
2010-2011
2
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