Customer Service Lab Technician
Resume:
Cheryl Patnaude
**********@*****.***
Summary of Qualifications
Fourteen years of experience as a research and manufacturing laboratory technician.
Five years medical assembly experience.
Sixteen years customer service in community outreach organization where I was promoted to supervisor.
Experience working with coatings, lithium batteries, adhesives and medical products.
Experience working in analytical lab manufacturing measures.
Conducted quality control measures including test methodology and quality audits.
Accurately ran experiments, observed, processed, and generated detailed reports for documentation.
Work Experience and Accomplishments
Tech Pro, Roseville, MN 55113
Leads Analyst, Medtronic, 5 months 03/2016 – 08/2016
Offered extension of contract
Worked within a team environment on a microscope analyzing non-complaint returned cardiac
Leads for potential defects in tubing and conductors, differentiating between intrinsic and extrinsic. Documented and coded information based on findings.
Certified on non-complaint leads.
3M Corporate, 89,000 employees, Maplewood, MN 55114 10/2000-04/2015
Lab Technician
Won 2 team awards which included invitation to a formal attire dinner.
Promoted 3 times.
Shifted work hours to accommodate project goals resulting in a faster turnover.
Co-inventor on 2 patents.
SEMS picture published in science journal.
Volt/3M Corporate, Maplewood, MN 55114 04/1008-10/2000
Lab Technician
Assembled lithium polymer and lithium ion batteries with various research materials.
Ran impedance tests on batteries. Ordered supplies. Documented data.
Instrumental in producing quality polymer batteries within specifications.
Trained co-worker at an international location
Sims Deltec, 1,200 employees, Arden Hills, MN 55112 05/1991-06/1995
Medical Assembler
Assembled and welded various components to IV bags and tubing. Inspected components to ensure 1ualit standards and SOP guidelines were met.
Offered jo by coordinator to her be her assistant.
Notified coordinator that parts were being assembled inaccurately which led to a change in manufacturing procedures.
Education
St Catherines’s Andover/Kaplan
Minneapolis,MN Portland, Maine
Completed 1.75 years of nursing classes A.A.S Computer Programming
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