Arabic Bilingaul

CURRICULUM VITAE

PATRICK JAY M. CAMPUGAN

Address: *** *** ******, ******** **** Paz,Antipolo City,Philippines Contact Number: +639**-***-**** ( available on Viber and WhatsApp) E-mail Address: ***********@*****.*** (available on HangOuts) Date of Birth: January 04, 1983

CAREER OBJECTIVE

To apply as an Arabic liaison officer for Onale Tradings . SKILLS AND ABILITIES RELATED TO JOB OFFER

Strong capability to communicate in Arabic, Bahasa Indonesia-Malaysia, both verbal and written. Possesses a passport valid until 02 October 2021 and a valid driver’s license valid until 04 January 2019. Able to travel and drive a personal car to certain areas if necessary. Amicable to work in shifting schedules, overtime and holidays. EDUCATIONAL ATTAINMENT

Name of Institution: Mindanao State University

Campus Address: Marawi City, Philippines

Course: Bachelor of Science in International Relations Course Duration: 4 year Baccalaureate Degree

Course Description: International relations specialize in diplomacy, foreign policies, international economics and trade, international law and world politics. Middle eastern foreign and fiscal policies was part of the 5th semester courses.

Year Graduated: 12 December 2012

Other languages taken: Arabic (C1 level) and Bahasa Malaysia and Indonesia (B3 level). CURRENT EMPLOYMENT

January 22 2017 -Present

Sitel Philippines, Inc. (Comcast Cable Service Billing Representative Entry Level) Address: 808 Ruby Rd, San Antonio, Pasig, 1605 Metro Manila, Philippines Job Description:

Inbound call handling for onshore American customers under 24/7 customer hotline support. Assist customers regarding billing and other concerns with their Cable service provider. Provide escalations to higher tier for unresolved customer concerns and other complex issues. PREVIOUS WORK EXPERIENCE

November 15 2015 to December 22 2016

Sykes Asia Incorporated (Technical support for Sony Home Entertainment Consumer Products) Address: 4t h

fl WCC building, Shaw Boulevard, Mandaluyong City, Philippines Job Description:

Provide telephone technical assistance for Sony Audio and Video consumer products in the United States. Offer in house repair technician visit for equipment and parts replacement for consumers under warranty. Reason of Leaving:

Program and account dissolved.

July 01 2015 to October 31 2015

OPC Biz Support Inc. Foreign Exchange Support (Project based financial account) Address: Pearl Drive, Ortigas Centre, San Antonio, Pasig City, Philippines Job Description:

Arabic-English Bilingual Chat Support for Forex Trade account. Assist customer’s inquiries and data information entry in Arabic language. Reason of Leaving:

Contract Ended

January 05 2015 to June 30 2015

SPI Global Incorporated (Customer service for Dish Satellite Cable TV program) Address: Libertad corner Nueve de Febrero Sts, Mandaluyong City Philippines. Job Description:

Assist customers regarding billing and other concerns with their Satellite cable service provider. Provide escalations to higher tier for unresolved customer concerns and other complex issues. Reason of Leaving:

Resigned due to new offer for bilingual Arabic customer service position. June 20 2014 to December 27 2014

Sykes Asia Inc. (Pearson Education project based technical campaign) Address: Shaw 500, Shaw Blvd. Mandaluyong City, Philippines Job Description:

Assist callers in their PC and laptop troubleshooting and other computer software concerns. Provide assistance in creating an online class course, course enrollment and inquiries on the online class. Provide assistance in working with the educational institutions and information about their online class system. Reason of Leaving:

Seasonal Contract Ended

CHARACTER REFERENCE:

Frederick Somogat

Relationship: Current supervisor

Current position: Supervisor at Sitel Philippines Comcast Account, Pasig City, Metro Manila, Philippines Email address: *********.*******@*****.***

Ronald Miguel Murillo

Relationship: Previous supervisor

Current position: Supervisor at OPC Biz Forex Account, Pasig City, Metro Manila, Philippines Email address: ******@******.***

April Rose Moises

Relationship; Previous supervisor

Current position: Supervisor at Sykes Asia Incorporated for Pearson Education Account, Mandaluyong City, Metro Manila, Philippines

Email address: *********.******@*******.***

Aslainee Macatanong

Relationship: Previous college instructor

Current position: College instructor at Social Science Department, Mindanao State University, Marawi City, Philippines

Email address: **********@*****.***

Contact this candidate