Customer Service Technical Support
Resume:
Marco Andaya
Contact info:
T: 203-***-****
Email: *****.********@*****.***
Address: *** **** ****** ***. ** Shelton, CT 06484
Experience:
Lead Hardware Technician
Ooobiz LLC, Shelton, CT
●Laptop and Desktop Imaging and Data Migration
●Proper documentation and customer service
●Inventory and recoding
●Blade Server maintenance
●Linux based server utilities
Technical Support Representative II
Cablevision, Shelton, CT
●Troubleshoot connectivity problems with Optimum subscribers and continually updated with current technology
●Provided excellent customer service as well as clearly communicating steps to troubleshoot issues
Linux Users Club
Fairfield, CT
●Meets bi-weekly
●Discuss current and upcoming technologies with Linux applications and Operating System
●Focus on virtual machine installation of Ubuntu O/S
Education:
Gateway Community College
A.S. in Graphic Design, New Haven, CT
●Graduated with Honors
●Academic Achievement for Design and Graphic Design
●Actively learning new software and technology updates
Contact this candidate