Phillip Smith Sr. 214-***-****

ac1qyt@r.postjobfree.com

Whitlock, Dallas TX, August 2016- Present

Nationwide Microsoft Solutions Architect for premier A/V company

Designed custom solutions for enterprise level clients; specialized in Skype for Business, AZURE, and Enterprise Voice

Architected messaging systems, migrations, and upgrades for implementation by operations team

Built-out the “Professional Services” offered by company, including service parameters, guidance and training, and in-house certification classes for internal employees

Professional Services Principle Consultant for Office 365, Surface Hub, Skype for Business (Lync), and other Microsoft technologies

Partner with our experienced sales professionals to successfully design and win integrated mission critical and high profile audiovisual, videoconferencing and broadcast systems project.

Bottom line responsibility for producing system designs and implementation cost estimates to meet the requirements of the client and ensure profitable business for Whitlock.

MS Certification 70-334 obtained

Millennium, New York City, NY, October 2014- August 2016

Assumed subject matter expert (SME) responsibility for Microsoft Lync/ Skype for Business applications and global infrastructure.

Ensured infrastructure designs and technologies are in compliance with corporate strategy, principles and standards, and industry best practices.

Implements and maintains systems and technologies (edge systems, message hygiene, and data encryption) to protect data availability, message confidentiality and integrity.

Reviews and documents existing infrastructure and operating procedures, including developing engineering diagrams, operations manuals, and run books.

Identifies and evaluates new products and solutions that will augment the existing infrastructure, improve reliability and security, and increase user experience.

Develops, documents, and implements engineering processes to test and implement updates and patches. Reviews internal security vulnerability reports for action.

Analyzes system health, capacity and performance. Recommends platform improvements where applicable, identifies and raises risks, and provides metrics and reporting.

Operates with minimal supervision in routine matters, develops and monitors work plan/task lists for medium scale assignments that would be part of a larger project plan, and exercises independent judgment in problem resolution.

Provides operations support for business critical systems as part of the global IT team.

Communicates with all levels within the Core Infrastructure organization as well as supporting the Business.

Operations and engineering experience with Active Directory, PKI, Exchange, and OCS/Lync in enterprise environments.

Experience implementing and managing high performance, high availability, backup and recovery, and business continuity/disaster recovery solutions.

Experience with compliance archiving (Symantec), mobile device integration (BlackBerry, Good), unified communications, and collaboration.

Broad knowledge of network design, virtualization (VMware, Citrix), storage (SAN, NAS, Local Storage), routing/switching/firewalls, load balancing, and monitoring (SCOM, SolarWinds).

Experience with developing and successfully implementing architected designs and engineering processes that meet the business requirements and leverage industry best practices/standards.

PSS Enterprises, December 2009– October 2014

Project – Atlas Air April 2014- October 2014

Opined technical efforts and infrastructure projects including, but not limited to; Exchange 2010 BCP/DR, SharePoint 2013 deployment and migration strategy, AD, MS DNS and DHCP, F5 LTM and GTM deployments with Infoblox, and SQL Always on Availability. Provided documentation for building out on premise and VPC in AWS to host a multi tenant service offering. Migration from Postini to Google apps for spam gateway. Strategy around renewal of Microsoft enterprise agreement and premier support.

Project – Emblem Health Messaging Architect April 2013 April 2014

Azure- platform as a service and infrastructure as a service- site recovery, configuration, migration, and deployment strategies.

Office 365- configuration, migration, deployment strategies

Design Lync 2013 solution for replacement of audio conferencing bridge and expand video conferencing capabilities. 2 datacenter active/active with HA and DR for all roles including persistent chat.

Created ROI presentations on proposed projects for Enterprise Vault 10, Exchange 2010 upgrade, Exchange 2010 Unified Messaging, Lync 2013 including audio/video replacement, Office 365, Vault.Cloud

Prepared Capital and Operational budgets

Managed consultant contracts, schedules, and resourcing

Worked with business continuity management team to assist with planning and documentation on DR scenarios

Worked with Exchange 2007 SP2 and Exchange 2010 SP3 all virtualized of 2 data centers until migration completion including decommissioning the 2007 environment

Expanding Lync2010 feature to include Enterprise voice and interoperability with Avaya Session manager. Provided plans for phased roll out of entire feature set and server rolls.

Planned for SharePoint 2007 upgrade to SharePoint 2013

Worked with Enterprise vault version 9, and Right Fax 9

BES and Good for Mobile

Upgraded SQL 2005 mirror to 2008 for BES, Good, SharePoint, RightFax

Worked solution architecture, project management, and issue resolution

Work with SCOM team for monitoring SharePoint, Exchange, Lync, Enterprise Vault and Right Fax

Completion of AWS Infrastructure Training- cloud formation, infrastructure as a service, management configuration, deployment of production Citrix environment for AWS

GOV Cloud

Project -- Ally Financial Lead Infrastructure Architect, (September 2012-April 2013)

Accountable for leading team of core messaging and Active Directory infrastructure architects.

Designed Lync 2010 and Exchange 2010 implementation with HA and DR

Presenting proposed solutions to business or executive approvers

Design (architect), installation, configuration, monitoring, and infrastructure including related hardware, virtual resources, and software to ensure optimal operation of all messaging infrastructure for 27,000 users with worldwide presence across multiple sites.

Active Directory, Exchange 2010, Lync 2010, System Center Suite 2012, IronPort, Good, Blackberry Enterprise Server, Active Directory, Quest Migration Manager

Researching, analyzing issues, & requests to determine messaging and Wintel OS related

implications, effectively communicating with all stakeholders

Collaborate with internal/external teams to ensure project success

Effectively manage multiple projects simultaneously.

Multi-forest Active Directory, working with multiple domains and sites worldwide using native tools and Net IQ DRA

Project -- Ntegrated-(MPLS/Hosted Services Provider)-Server Engineer, (January 2012-September 2012)

*Scope of multiple projects: Optimize messaging infrastructure, expand capacity, disaster recovery, integration of new customers into infrastructure, work with multiple teams to plan and design redundant data centers.

Assisted executive sales team as technical lead, presented solutions, worked with customers on technical designs and plans.

Exchange 2010 SP1 Hosting mode, preformed disaster recovery for multiple mailbox servers, and mailbox database. Returned infrastructure to proper redundancy. Expanded failover to multiple data centers.

Maintained, installed multiple Exchange 2010 sp2 servers, performed upgrades to 2007, 2003 Exchange, and Domino/ Lotus notes servers with Active Directory migrations.

System Center 2012 Datacenter Suite: Installed, configured, and clustered. Converted hosted cloud platform from VMware ESX to VMM 2012

SQL server 2012: Clustering, database, group, configuration for offering to customers

Concurrent Project(s): Data Center Design and Planning

Worked with multiple archiving solutions, enterprise vault and native Exchange archiving

Email encryption appliances including IronPorts and Zix.

Mobile technologies including MobileIron, Good, Blackberry, and ActiveSync.

Manage hosted Lync 2010 Infrastructure, metropolitan topology with Enterprise Voice.

Managed and maintained active directory for hosting infrastructure.

Project --- F1 Consulting, Consultant, (January 2011-January 2012)

*Lead international project for Canada’s fourth largest oil & gas well service company providing Internet connectivity to remote well sites utilizing VSAT and cellular services. Managed team of engineers deployed internationally to physically install and configure new and retrofitted data-vans. Integrated newly acquired company into Cisco networking platforms. Consulted on different Exchange, AD, Riverbed, and IronPort projects.

Consultant for Internet, Voice, & Network Project for an international project.

Responsible for creating, implementing, supporting data/voice solutions in corporate offices, branch locations and “data-vans”.

Extensive use of Cisco IOS, as well as Riverbed appliances, routers, firewalls, switches, wireless access points, telephony, & call manager.

Administered on-site and remote meeting as needed to sites internationally.

Authored documentation, procuring equipment, connectivity.

Worked closely with project and program management.

Project --- Mentora Group, (December 2009- January. 2011)

Mentora Group was a managed hosting provider specializing in Unix. I was brought as a Microsoft SME to integrate Windows technologies including AD, Exchange, and SharePoint.

Implement Exchange 2010 internally as a hosted offering.

SharePoint 2007 installation.

Support data center operations, including installation and upgrades of networking, software, and operating system packages.

Authenticate/Enable Active Directory Authentication on UNIX for Data Center users.

Monitored, managed, and remotely supported multiple data centers nationwide.

Tested and secured systems for optimal performance within specific parameters.

Provided international support for client servers, WAN/LAN, Active Directory, Cisco networks, telecom, VPN gateways, and networks.

Engineered Networking, Active Directory, Exchange, Unix Authentication to Active Directory and Telecommunication solutions.

Technology Media Group, Manager of Information and Technology, Oct. 2005- Dec. 2009

Solution Architect for Technology

Managed team of sub-contractors & vendors

Engineered and implemented AD, Exchange, Network, security measures, server, desktop, anti-virus, and project management for all IT operations.

Ajilon Consulting, BlackBerry Engineer to Baylor College, Jan. 2005-Oct. 2005

BlackBerry Enterprises Server Engineer (BES 4)

Technical Assistance- All Tiers

Training, Support to End Users

Administrated email, Active Directory accounts.

Design, Administration, Execution of BES

Technology Support Division, Centex- Team Lead, Jan. 2002-Jan. 2005

MS Exchange Messaging infrastructure using Exchange, Active Directory and MS Windows Server 2003

Authenticate/Enable Active Directory Authentication on UNIX

Active Directory

Laptop & desktop configuration with WIN XP Pro with Office 03.

Remote Assistance nationwide

Maintained users OS and hardware issues.

Administrated Exchange, Novell and Active Directory accounts.

VPN connectivity, black berry email access, ACT database management, Digital imaging with Vision Works, and Jet Direct card configuration.

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