Customer Service Executive Assistant

BETH R. LITTERAL

**** *. *** *.

New Palestine, IN 46163

Cell: 317-***-****

OBJECTIVE

To obtain a position with a company where training, skills, and experience will be fully utilized to contribute to corporate growth, efficiency and excellence.

SUMMARY

Seasoned Executive Assistant with over twenty years experience providing full range of administrative and secretarial services to senior level executives and their staffs. Experienced in finance, accounting, customer service and human resources. Known as a volume producer who readily adapts to rapidly changing priorities, with strong interpersonal and leadership skills.

PROFESSIONAL EXPERIENCE

Indiana Grand Racing & Casino 3/08 - present

Executive Assistant to GM & CFO

Responsible for all administrative support to GM, CFO and Vice-Presidents (5). Demonstrates highest degree of professionalism, confidentiality and discretion in all aspects of the casino environment. Maintains and coordinates all corporate calendars, travel, events. Prepares correspondence, presentations, expense reports and internal administrative documentation as required by the governing agencies.

USF Worldwide Holdings,Inc. 3/04 – 3/08

Executive Assistant to President

Responsible for all correspondence and corporate liaison for 16 locations from all levels of staff. Department Manager of Member Services and Payroll/Human Resources. Responsible for developing Marketing strategies as related to women’s health & fitness. Coordinate all corporate meetings and travel arrangements. Responsible for developing company policies and procedures. High level of organizational skills to accommodate the ever-changing needs as they arise.

diversifiedsystems, inc. 9/02 – 3/04

Assistant Project Manager

Responsible for coordination and compilation of all documents necessary to accurately provide prototype and production quotations to all new accounts. Excellent communication and customer service along with attention to detail as needed for this position. High level of organizational skills necessary to accurately and efficiently handle a vast majority of the company’s major automotive and robotic accounts.

Caito Foods Service, Inc. 7/92 – 1/02 Executive Assistant to President and Vice-President

Office Manager

Corporate liaison between management and associates. Coordinate travel arrangements for all executives. Prepared presentations for potential new accounts. Screen and field all incoming calls for senior management. Distribution of corporate sports tickets/catering arrangements for such. Responsible for annual seminar and golf outing for 400 participants. Office Manager of accounting, receptionist and some sales associates. Responsible for a wide variety of administrative and secretarial duties.

EDUCATION

Ball State University – Marketing Major 2 years

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