Customer Service Manager

Carl Geigler

Cell: 832-***-****

Experience:

Accounting Clerk

October 2014 – Present – Victory Packaging, Houston, TX

Process small payroll using Quickbooks for partnership

Process invoices and payments for partnership (A/P duties)

Assist Corporate Tax in preparing statements

Assist Finance department with extraneous jobs as needed

General office duties

Process invoices and payments received from customers (A/R duties)

Security Officer, Supervisor

August 2010 – October 2014 – US Security Associates, Houston, TX

Monitor employees’ arrivals and departures.

Maintain building and property perimeter.

Supervising security officers.

Train and monitor new security officers.

Established a code of conduct for the security officers on staff.

Customer service.

Sr. Office Service Rep.

March 2002 - February 2010 - Hollister, Inc., Lincolnshire, IL

Responsibilities included, but not limited to:

Direct customer contact and services for all internal and external customers, vendors, clients and employees. Exceptional customer service skills with a “do-it right the first” attitude.

Initiated and resolved product packaging issues for overseas facility - resulting in cost and time savings for the company.

Coordinated internal and external mail deliveries.

Determined the most efficient and cost effective methods for shipments of products.

Managed shipping and receiving dock and incoming/outgoing freight.

Shipping & Receiving Manager

February 1999 - September 2002 – Glenmarc Mfg., Mundelein, IL

Managed all shipping and receiving of inventory and goods

Operated UPS hardware and software

Managed inventory supplies

Performed both minor assembly and chemical room work

Waste Water Technician

1989-1999 – Indiana State Correctional Center, Westville, IN

Correctional Officer (2 years)

Waste Water Technician (7 year

Education:

Associates Degree Financial Accounting - Commonwealth Business College

Honorable Discharge from the US Navy

4 years service in the active Naval Reserves/Indiana National Guard

Hazardous waste and hazardous materials handling

Hazardous material First Responder

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