System Administrator Engineer
Resume:
HAL G. MARSH
ac1qq7@r.postjobfree.com
**** ******* ********* **. *******, NC 27559
CAREER GOAL:
To secure a position in a dynamic company in the information services industry which utilizes my skills and experience resulting in professional, educational, and personal growth.
EDUCATION:
University of Texas at Arlington, Arlington, Texas.
Bachelor of Science Degree, Computer Science, May 1987
SKILLS SUMMARY:
I have been involved with UNIX/Linux for the past 20+ years as a programmer and system administrator, in a team lead role. As a contractor I was at MetLife, I worked on the Distribution and Automation Tools Team, designing, maintaining, and installing SDA tools. Before that I was at Cisco as a Mobility team member on the Verizon account. I trained on the Cisco Policy Suite product and completed all the new hire training required and Before that I was at IBM in the software development, automation deployment and test group.
During this time I maintained UNIX/LINUX/Windows environments, performed code deployments using various tools, EX: Urban Code Deploy (UCD), Jenkins, and custom Unix and PHP scripts. Developed deployment and monitoring scripts to capture system performance. I help drive metrics to determine system sizing and design. Worked with Databases, DB2 and SQL, did backups and restores of complete systems and environments. I was system administrator in large enterprise environment providing computing platforms that support Oracle RAC, SAP and web applications. Responsibilities included installation of the base environments, individual servers, maintenance of the servers and supporting the UNIX/Linux Operating System as it related to the SAP, Oracle RAC, TCP/IP networks, Tomcat, Apache, Netbackup/Omniback, mainframe connectivity, Windows servers, printers. Duties also included scripting using Perl and shell to create custom monitoring and performance analysis. I was also involved in Disaster Recovery exercises on-site and IBM BCRS in Sterling Forest, NY for several years. This included on-call rotation, change implementation, problem resolution, and special projects.
EXPERIENCE:
Martin-Mitchell – contracted to MetLife 8/2016 – Present
Distribution and Automation Tool Support
I am currently working with several Automation and Software Distribution Tools including
-IBM UrbanCode Deploy
-BladeLogic
-SCCM
-Bitbucket
My current duties included design, configuration and installation of UCD infrastructure including 2 UCD core servers 12 UCD relay servers and over 1500 UCD agents on all platforms Unix, Linux, and Windows, deploying over 800 custom customer applications both in the cloud and on-site servers. Maintaining current environment to ensure production software deployments are done as required. Participated in SQL database patching to increase environment performance. Scripted UCD to complete deployment of crucial applications. Monitored SCCM clients to ensure proper package distribution. Created custom BladeLogic scripts to install applications.
Robert Half – contracted to Cisco 6/2016 – 8/2016
Customer Support Engineer
I worked with the Cisco Mobility Team specializing in Cisco Policy Suite for Verizon. I completed the following training modules including the Cisco Online Tests (COLT) :
-Service Order RMA Tool (SORT
-My Work Zone Get Started
-My Work Zone Manage Cases
-My Work Zone Collaboration 10.3
-NPI: Cisco Policy Suite – CPS – Sundance MIBU
-NPI: SWAG: Cisco Policy Suite – CPS – 9.0 – Software Applications Group (SWAGBU)
-NPI: Cisco Policy Suite – Redhook – CPS - SWAG
-TAC Engagement and Escalation Training
I have also completed the following: Global TAC Onboarding, New Hire Training Modules, New Hire Training VODs, New Hire Checklist, Premium Service Cert Training ( The HTTS Process), My Work Zone MWZ, Service Order RMA Tool (SORT), EFA (Enhanced Failure Analysis) – Supply Chain Operations: Failure Analysis Process, Effortless and Proactive Customer Support (EPiC). I am currently working on my CCNA certification.
K-Force – contracted to IBM 4/2015 – 5/2016
Consultant
At IBM I was in the software development, automation deployment and test group at IBM. My primary role was creating and maintaining the test and development environments, including code deployments using Urban Code Deploy, Jenkins, and creating custom Unix shell, Perl, and PHP scripts for automation. I helped create continuous delivery automation scripts and monitored system performance. I helped drive metrics to determine system sizing and design. I completed Database (DB2) backup and restores along with application restoration for code testing. I work closely with an international team of testers and developers to meet code push deadlines and schedules.
Computer Sciences Corporation, Columbia SC. 4/2009 – 4/2015
Senior System Administrator
I provided support to mission critical systems in a large enterprise environment. One of the accounts I support is an ITAR account and requires an in-depth knowledge of security policies and several different platforms of UNIX/LINUX (Redhat, Suse) along with windows. I worked with the automation team to develop and test automated deployment scripts and procedures. Some of the tools used are Remedy, Puppet, OpenView, NetView, and Netbackup. I performed complex changes and new implementations of software and hardware. I provided help building new servers for the environment along with completing many changes to the existing environment. I was responsible for being on-call and responding quickly to customer needs.
IBM Corp. RTP, NC 10/2000 – 4/2014
e-Business System Administrator
3rd level support and administration, including problem determination and root cause analysis. Installed all applications and maintain web services, including Oracle RAC, MQSeries, Weblogic, Oblix, SunOne, SAP, and custom customer applications. Created Automated deployment of applications to environment. Maintained and upgraded OS (HP-X/Solaris/ LINUX/AIX, Windows), including patching. Assisted in hardware replacement and upgrades to various hardware platforms including EMC storage systems (SAN/NAS). Implemented PCRs software and hardware, userid administration, maintained control over system access security ISO, and audit readiness. ADSM client configuration and ADSM team daily affirmation, system restoration, and disk volume management. Configured and setup clusters and performed load balancing. Performed complete end to end disaster recovery tests, re-creating customer environment in a separate location. Wrote administrative system scripts using Perl and shells and documented support procedures. Assisted with design review. Experienced with performance tuning, ServiceGuard and SuperDomes including Vpar, Npar, and setup of hardware.
Strategic Technologies Inc. Cary, NC. 8/1996 –9/2000
Senior Systems Engineer II
Experienced in all aspects of UNIX systems integration including implementation and support of heterogeneous UNIX environments, hardware and software configurations, on-site support, echnical problem research, site configuration management, and answering help-desk support calls. Perform consulting in many IT organizations to determine ways to increase performance, availability, and reliability. Completed Hardware, Software, and Operating System upgrades on mission critical systems where down time is not acceptable. Did skill transfer to new clients to insure success of implementation of hardware and software. CCSE (Check Point Certified Security Engineer) Design, consult, and install Check Point FireWall-1 firewalls. Install and configure Raptor firewalls. Assess security vulnerabilities at client sites.
Assyst Inc. Morrisville, N.C. 7/1992 – 8/1996
Unix Engineer
Managed the UNIX implementation and support of the US division of the company. Implemented operating system and custom applications on HP 9000 platform.
Professional and personal references available upon request.
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