Tina Jordan
*** ******** *****, **********, ** **532 *******.**@*****.*** 843-***-****
Driven, focused, and hard-working Operations/Administrative Professional with a background in supporting daily office operations within a variety of industries. Experienced in managing vendor accounts, overseeing accounts receivable, and assisting with sales related operations. Equipped with a keen ability to improve organizational productivity in addition to maintaining strong communication with co-workers, vendors, and members of management.
Key Competencies
Office Management
Accounts Payable/Collections
Sales/Business Development
Microsoft Office Suite
Vendor Management
Training/Coaching
Team Leadership
Inventory Management
Notary Public
Attention to Detail
Complex Problem Solving
Process Improvement
Professional Experience
USBPT/USHT 2016-Present
Operations Manager
Direct day to day administrative operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Identify potential new clients within the community and perform cold-calls, identify and diffuse escalated customer service situations, and supervise cross-functional teams
Utilize superior communication abilities in order to maintain rapport with vendors, review back order status, and handle financial functions such as accounts receivable
Neff Rental 2012-2015
Regional Credit Assistant
Coordinated daily collections activities through various locations in North Carolina such as Durham, Raleigh, Charlotte, Charleston, Greer, Wilmington, and Fayetteville
Contacted Administrator’s within client offices to attempt to collect payment, process lien waivers for general contractors, and sent out notices of payment as needed
Provided notary services as needed, generated letters to be sent via certified mail, and assisted clients with inquiries regarding their account balances
Consistently recognized as a Top Collector within the organization
Bearing Distributors 1989-2012
Office Manager
Facilitated office operations within a successful organization which required superior administrative, attention to detail, and managerial abilities
Compiled and processed office deposits, monitored inventory levels, and ordered all needed stock items for a store located in Florence
Played a lead role in designing and implementing office operating procedures, handled sales and business development tasks, and communicated with customers on a regular basis
Monitored counter sales transactions as needed, ensured office deposits were processed accurately, checked pricing on stock, and completed phone sales orders