Data Entry Sales

SHYAMALA GUNNIA

*** ********** ***** ***#** San Jose, ca 95123

(Cell): 510-***-****

email: *******@*****.***

Summary:

Avatar, TIER Systems with AR Billing Specialist data Analyst (Analyzing account information)

Cisco territory Systems with Salesforce account assignments and organizing data.

Modify Quotes (CINCON ), Create Reports (SAP CRM) daily basis, Database Administrative functions and Data Entry Analytical development and maintain the tool and database Management functions

Knowledge with Google Docs, Microsoft Excel, CRM systems, Salesforce, SAP and Microsoft PowerPoint

Review and batch data documentation for data entry; maintain logs of batches to be entered; enter data such as file, table and form updates, cash logs, resident charges, resident information or other resident/facility data

Provide support to internal teams by verifying the integrity of address data in internal systems (comparing data against various data sources and online tools).

Verifies entered data by reviewing, correcting, deleting, or reentering data; combining data from the system.

Maintain confidence and protect operations by keeping information confidential. Both systems when account information is incomplete; purging files to eliminate duplication of data.

Create purchase orders; Create sales orders; Verify purchase order receipts; Post purchase order receipts; Post production entries

installing and testing new versions of the Relational database management systems (RDBMS);

Maintaining data and security standards, including adherence to the Global Security and Privacy requirements

Writes database documentation, including data standards, procedures and definitions for the User Guides, Web Client materials ("Web user") using PowerPoint

Research and run Crystal reports; Report generation (View Crystal reports from other data sources, SalesForce reporting)

Create and manage spreadsheets containing user information needed for upgrade(pivot tables, vlookup, macros, Adobe Acrobat, etc.,)

Technical Skills

Query tools : Avatar, TIER, Salesforce, CRM,FI iStability LIMS © ScienTek Software, Inc.,

MS : MS Suite (Word, Excel, PowerPoint and Access), Visio, Adobe Acrobat

Uplift Family Services, Campbell, CA 04/2017 – Present

AR (Finanace) billing Specialist:

Produce and provide client ID, Medical records, Physician ID, with accurate invoices in a timely manner. (Data Entry)

Prepare California Medi-cal (Eligibility Verification). SAC, SCC SBC, LA, All County Medical Create all client ID Hard Hits in to local system. Updated County reports on Aid Code, County Code SOC/OHC etc.,

Generate and distribute weekly AR aging and billing reports to management and project teams.

Monitor aging of accounts receivable and initiate programs to facilitate collection of invoices.

Build and maintain relationships with client finance teams.

Initiate contact with customers having delinquent accounts and collect overdue payments from customers in a timely manner utilizing strong interpersonal communication skills and creative negotiating tactics.

Work with Sr Billing Specialist Project to ensure accurate recording/accounting of outstanding client billings.

Maintain accounts receivable customer files, records, and reports.

Review, evaluate, and process bills or invoices for services rendered, Evaluate billing documents and other data for accuracy and completeness, obtaining missing or correct data when necessary

Build financial controls and procedures

Perform other projects and duties as assigned.

AppDynamics, San Francisco, CA 03/14/2017 – 04/2017

Sales Operations Support Assistant:

Cisco territory Systems with Salesforce account assignments and organizing data.

Business savvy with knowledge of Salesforce.

Responsible for updating the sales org, accounts, and leads, working within Salesforce, Google Docs, and Excel.

Ability to navigate Salesforce accounts, pull basic Salesforce reports, Microsoft Excel / Google

Review and confirm sales quotes for contract terms and pricing and margin guidelines

Assist sales force with basic financial structures of deals (lease vs purchase, discounting levels, contract obligations, etc)

Manage and update receipt of purchase orders

Adjust discounts and pricing for sales quotes as necessary

Assemble final booking package for appropriate approvals

Complete quote conversions through the SAP system with accuracy

Maintain active bookings files and booking documentation database

Provide reporting and analysis from sales quotes and bookings

Omnicell Inc., Mountain View, CA 11/2016 – 02/2017

Project Description:

Omnicell Inc., planned to launch new products version called XT. The requirement for IT was to develop a tool to convert all 4000 outstanding quotation with old products i.e. G4 to new quotes with new products. Idea is to help sales to work on selling the products instead of building new quotes from scratch that typically takes 4-5 hours to build one quote with custom configurator to configure Omnicell Inc. products.

Role: SAP CRM Quote Conversion Design & Quality Analyst

Participated in development of quote Conversion tool to convert quotes automatically

Worked with developers to design this new tool for quote conversion for Omnicell new Products

Unit tested full solution end to end and reported bugs to development team on SharePoint

Participated in UAT process with key business users to test the solution developed

Designed test scripts for UAT process to get business sign off

Role: SAP CRM Quote Conversion Process trainer

Designed training documentation for quote conversion process

Imparted training to quote conversion order entry group including new hires

Followed trained the trainer concept and imparted training to Key business

Continuously updated the training document repository on SharePoint with all the changes during the project execution

Role: SAP CRM Quote Conversion Order Entry

Actively worked on converting the quotes for sales using automated tool

Generated reports in format acceptable to sales and send it business

Managed all quote conversion incoming request in centralized email Inbox

Assigned incoming requests to other Order entry clerks based on daily work load

Managed all the outgoing emails responses and loaded in the centralized repository for future reference

Collected results of quote conversion and provide daily status reports to project manager and different stakeholders

Create Oppournities, Create Quotations, Configured Quote (CINCON Sales Configuration), and adding, deleting parts to new quotation.

Create Quote Conversion Report, Price Comparison Report Summary by product only, Price Comparison Report Par location Summary by product, Margin Analysis report, Drawers Bin Capacity Comparison Report Summary by product, Drawers Bin Capacity Comparison Report Par Location Summary by product, Quote Conversion FAQ, G4 Quotes Printout, XT Quotes Printout, G4 Equipment Profiles, XT Equipment Profiles

Booked Quote Price Comparison report to match the price update etc.,

Perform other duties as assigned by Project Manager /Project Coordinator.

Portola Pharmaceuticals, Inc. S. San Francisco, CA 12/2015 - 11/2016

Role: i Stability Data Entry Analyst QA - Analytical Development

Spreadsheets importable to iStability® LIMS are created in “csv” file. Data must be entered into spreadsheets as described below Study name, Short test name, Time point, Result, Assay reference (Assay Reference, enter the notebook reference and page number, or the test lab and Contract Laboratory protocol number), Comments, Test date.

Create reports, verified Scientist, import data into iStability

iStability® Laboratory Information Management System (LIMS) including system access, data entry and reporting, and system maintenance Production database and audit trail. Active pharmaceutical ingredient (API), Drug Product Data entry and Reporting, Search, Enter Data via PAL, Edit My Data, Export Data, FDA Recommended Format, One Test Table, Stability Protocol Summary, Database Summary Table, Expiry Dating calculation, Expiry Dating Simulation, Arrhenius Treatment, Poolability Test, ICH QIE B.2.1, Polynomial Regression.

George Mee Memorial Hospital, King City, CA 04/2015 - 10/2015

Role: Medical Registration Clerk

Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.

Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.

Initiates the medical record by creating and processing the patient care record folder.

Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.

Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.

Delivers charts to assigned areas of the hospital by following established routing procedures.

Keeps health care providers informed by communicating availability or unavailability of the record.

Maintains quality results by following hospital standards.

Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.

Maintains patient confidence by keeping patient records information confidential.

Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements.

Maintains medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

FNTI, San Jose, CA 03/2013 - 04/2013

Role: Salesforce Data Entry/ Document Scanning

Order of filing (Case Summary, Legal, Classification, Disciplinary, General Chrono, Miscellaneous, Detainers, Parole, BPH, AD SEG, Confidential, Photographs, Crime scene photos, Education, Exception, visiting)

Wal-Mart Global eCommerce, San Bruno, CA 04/2012 - 05/2012

Role: CA Clarity™ PPM (Project Portfolio Management) DBA/Data Analyst:

(Data cleaning such as, correcting data in the Portfolio Management data/Program Management/ Project Management/ Demand Management / Resource Management/ Financial Management in the Clarity PPM database.

Lockheed Martin Corp., Sunnyvale, Ca

Role: DB/Data Mgmt Admin Sr Spec 10/2008 - 11/2010

Performing data entry (navigating 10 databases) and cross reference data when needed.

Performing data entry and database management operations in support of programs.

Controlling data definitions within established data standards for existing applications.

Maintaining database specifications by initiating or responding to database change requests.

Updating and maintaining database records and tables as required.

Verifying data files for accuracy. Monitoring and auditing database operations

Created databases to help analyze enormous amounts of data provided for high profile cases

Fry’s Electronics, Sunnyvale, Ca 01/2001 - 01/2007

Role: (SAP) Data Analyst:

3Way matching, Data entry, filing, proofreading, all clerical aspects; Processing orders. Working with inventory system.

Provided clerical support to include entering production orders.

Worked with customers on due dates and ship dates; Responded to customers requests for information.

Perform other duties as assigned by dept manager.

Qualification:

B. A. Degree

Visa Status:

U.S. Citizen

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