Manager Supply Chain

SARAH (CHENG) QIAN

**** ********* ***, *******, **, 94555 q ianchengabc@g mail.com 480-***-**** U.S. Citizen

EXPERIENCE

Business System Manager, Fraud & Risk Management Blackhawk Network (a leading Gift Card company) KPI Reporting & Business Owner D ec 2015 - Now California

● Direct report to VP of Risk Management to lead Risk data analyst team based on large data sets, building KPI reports, supporting corporate strategic growth and influencing project development by switching business prioritizes.

● Drive corporate Rank 1 Project: e-commerce risk/payment management technical projects with Architects and development teams on designing, prioritizing, communicating, translating technical concepts and productizing.

● Visualize data strategically delivering up to CFO level, scratching from raw data querying/modeling/constructing/QA, collaborating with all related team including Accounting, Legal, Compliance, Finance and Marketing. Associate Manager, Site Operation, Compliance team Walmart.com/Walmart eCommerce San Bruno, California Data Quality & KPI Reporting M ay 2015 – Nov 2015

● Proactively developed a weekly report across multi giant data sets to analyze complicated retail remedy issues, which saved $1M remedy operation cost.

● Managed redesign of weekly Stratification Dashboard on 1.1M multi-channel new items used up to VP level on Tableau, to drive better buying decisions and ecommerce performance, by providing dive comp to all department directors and forecasting future challenges.

● Developed SQL queries for multiple projects to ensure proper data dimensions created in new systems development. Assistant Manager, Site Operation, Compliance team Walmart.com/Walmart eCommerce San Bruno, California International Sourcing & Supply Chain Sep 2014 – May 2015

● Achieved 80% reduction on import item remedy tickets by creating and analyzing high visibility report to track and escalate issues to merchants; minimized risks associated with inventory arrivals without setup in system.

● Increased item setup productivity rate by 15% and improved data quality by automating current manual item setup process, developing multiple new Excel-based VBA macros, and training Merchants Assistant and Global Sourcing team.

● Managed multiple urgent projected and holiday events with demanding timeline by building solid relationships with cross-functional team, as inbound/operation/transportation and external suppliers. Replenishment Manager Wal-Mart Home Office Bentonville, Arkansas Softline Replenishment/Inventory Management Jan 2013 – Sep 2014

● Managed allocation of over 1M item/store combinations, exceeded 97.5% In-Stock goal by recommending optimal assortment fulfillment strategy to respond to changing customer demand, seasonality and weather patterns.

● Led VP-directed project on reducing manual order execution through educating suppliers, innovating on alternative systematic solutions and collaborating with talents within Apparel team.

● Developed inventory strategy by adopting innovative methods, managing 30+ suppliers, collaborating with cross functional teams to fulfill business needs of Men’s Department, which generates over $650M in annual sales Merchandising Leadership Trainee Program, Wal-Mart Home Office, B entonville, Arkansas January 2013 – July 2013

● Distinguished graduate of 6-Month Trainee Program, built solid foundation in retail inventory management

EDUCATION

Master of Science, Supply Chain Management, GPA:3 .97/4.0 University of Florida FL, Dec 2012 Peking University, Bachelor of Science, Psychology Beijing, China, May 2009

SKILLS

● Advanced proficiency with Database/Big Data management in SQL: Teradata, IBM Netezza, Oracle PLSQL, Aquadata, MySQL, R, Hadoop, Spark and data warehousing.

● Rich experience in data analytics, KPI Reporting, BI Tools Tableau, Microstrategy data visualization design/developing, building and storytelling. Project Management Solutions, Agile, Microsoft Office Suite (Word, PowerPoint, Visio, Access), Advanced Excel, VBA macros, Visual Studio. On-hand experience on A-B testing, Predictive Analytics, Big Data.

● Familiar with programming language: Java, Python, JavaScript (D3JS)

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