Manager Office

Wendi Williams

**** ******* ****

Manchester, Ohio 45144

H: 937-***-****

M: 513-***-****

***************@*****.***

Summary Office manager with a long track record of delivering business excellence by producing

top quality results and developing outstanding customer relationships.

Skills

Accounts receivable Vendor management

QuickBooks proficiency Organizational Skills

Customer relations expert Multi-tasking

Scheduling Professional Office Management

Experience

Office Manager

RK Combustion and Control, Inc. Jan 2009-Oct 2016

Mount Orab, Ohio

Managed of a crew of 8 employees and responsible for the work

scheduling and the payroll.

Called customers to collect past due accounts.

Processed invoices for job orders.

Contributed to the sales growth of the business going from $750,000 to

$1,500,000 in a 2 year period.

Business Office Professional Jan 2001-Jan 2009

Invoiced job parts, ordered parts, and kept track of inventory on hand.

Receptionist Jan 1996-Jan 2001

Operated office machines, such as photocopiers and scanners, facsimile

machines, voice mail systems, and personal computers.

Answered telephones, direct calls, and take messages.

Maintained and updated filing, inventory, mailing, and database systems,

either manually or using a computer.

Communicated with customers, employees, and other individuals to

answer questions, disseminate or explain information, take orders, and

address complaints.

Opened, sort, and routed incoming mail, answer correspondence, and

prepare outgoing mail.

Accomplishments

Multitasking

Demonstrated proficiency in telephone, e-mail, fax and front-desk

reception. 25-30 call daily workload.

Scheduling

Managed daily schedules for 5 service technicians and insured proper

and prompt invoicing for field service time and material.

Education

University of Cincinnati General Studies Cincinnati, Ohio

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