Information Technology Technical Support

RESUME

Manojkumar Mani

No: ***, *nd floor, **th main, Mobile: +91-975*******

2nd cross, Old Madiwala, BTM 1st stage, Email ID: ********.*@*****.***

Bangalore-68

OBJECTIVE:

Seeking a challenging position that utilizes my skills and abilities in the Information Technology Industry and offers Professionals growth while being resourceful, innovative and Flexible.

EXPERIENCES:

2 Years of experience in the Information Technology field and Experienced in the installation and maintenance of various Operating Systems and Technical and Hardware related problems.

PROFESSIONAL EXPERIENCE:

Worked as a “Desktop support engineer” in QNS Business solution Pvt Ltd in Chennai from Aug ’16 to July ‘17

Worked as a “ System support engineer” in Hyundai Motors in Chennai from Dec ‘09 to Dec ‘10

RESPONSIBILITIES:

Handling Day-to-Day technical queries & providing technical Support to Desktops, Laptops & Network Printer.

Installing Operating Systems like Windows 7,Windows 8 and windows 10

Installing and troubleshooting software related issues.

Using the Remote Admin Tolls(Terminal services client, VNC, Team Viewer)

Supporting some Examing application and projector

Installation & configuration of Network Printer and Local printer

Maintaining local area Network and switches

Installation & configuration of Email clients (Microsoft Outlook 2010, 2013 and 2016).

Creating and Managing User accounts and giving the local policy to user in domain.

Back up of system data on daily basis.

Network and server monitoring

Access Point installation and maintenance

Installing,configuring and maintaining the proxy server

Providing the hardware as well as software related Technical support for end user.

Troubleshooting to upkeep computers to ensure minimum system down time

Handling customer queries/requests.

Maintains the Asset management of all hardware’s.

Upgrading the Operating systems by installing latest versions.

Installed and configured MS-Outlook for users and troubleshooting.

Installing and configuring the various printer.

Assembling and troubleshooting the desktops.

Installation of various operating systems in the desktops.

EDUCATIONAL QUALIFICATION:

B.E in Electronics and Communication Engineering from selvam college of Technology with 61% (2011-2014) Anna university

Diploma in Electronics and Communication Engineering from scsm polytechnic college with 80%(2006-2009)

SSLC std from Government Higher Secondary school, Paramathi in March 2007 with 59%

PERSONAL DETAILS:

Name : Manojkumar

Father’s name : Mani

D.O.B : 12/04/1992

Gender : Male.

Nationality : Indian.

Languages : Tamil, English

Permanent Address : 37/17Nathamedu Street,

Mavuretti, Paramathi (po),

Paramathi velur (T.K),

Namakkal637207

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