Customer Service State University
Resume:
Austin Miller
Centennial, CO *0112
Dear Search Committee,
This letter is in response to your ad for a Healthcare Business Analyst position. While searching for a job for which my economics degree and extensive medical background would be applicable, your ad on Glassdoor displayed prominently with a significantly positive approval rating from employees, something that is a rarity anymore.
I am a recent Economics graduate from Metropolitan State University of Denver and I graduated in a class of nineteen students. The rigor of the degree drives off potential students of economics, but my craving to learn coupled with an intense desire not to let the difficulty drive me away pushed me to graduate this year while working a 40+ hour a week job at King Soopers (sic) in their pharmacy. This drive and my personal intensity would be an incredible asset to the Colorado Springs Airport.
In addition to my education, which was focused on healthcare economics, I have spent many years in the medical field and I am certified to work in compliance with HIPAA regulations. My experience with the pharmaceuticals and medical research fields also has helped me to better understand the nature of healthcare.
I have an incredible dedication to the details and I would love to explain more to you all in person or on the phone. Feel free to contact me via phone any day of the week, though I may not be able to respond immediately. I am also available via email at ***********@*****.***. Thank you for your time and consideration.
Sincerely,
Austin Miller
7276 S Ivanhoe Ct. Centennial, CO 80112
Cell: 720-***-****
***********@*****.***
SKILLS
●Detail oriented: reviewed company compliance with Medicare policies
●Experience with confidentiality and confidential documents
●Six years of customer service experience
●Three years of collaborative work in a changing environment
●HIPPA certified demonstrating discretion and adherence to policy
●Handles multiple responsibilities
●Quickly learns and masters new concepts and skills
●Microsoft Office mastery
●Microsoft Excel, both spreadsheet and programming
●Windows 7, 8, and 10
EDUCATION
Metropolitan State University of Denver Graduation Date, May 12., 2017
-Economics Major and Chemistry Minor
-GPA: 3.05
Relevant Coursework:
●Interpersonal Communication
●Programming in Excel
●Economic Policy Analysis – Medicare54
EXPERIENCE
King Soopers, Pharmaceutical Technician June 2013 to Present
●Worked closely with pharmaceuticals and customers in a fast paced and ever changing environment
●Became certified with the Pharmacy Technician Certification Board while under employment, requiring rapidly completing the PTCB certification exam to remain employed.
●Further refined precision at work, has had only a single error report in over 4 years of work
King Soopers, Cashier/Customer Service May 2011 to June 2013
●Developed excellent interpersonal communication skills
●Gained experience working with conflict resolution
Clinimmune Labs, Data Entry and Student Leader August 2007 to August 2010
●Worked with minds on the forefront of umbilical cord stem cell research and storage
●Helped to improve upon existing regulatory standards regarding storage of archived data
●Learned to type both rapidly and precisely as a result of the setting
●Gained experience working in tandem with a team to accomplish group goals swiftly and completely
Contact this candidate