Customer Service Quality Control
Resume:
JOHN GUTIERREZ
Email Address: **********@*****.***
Anaheim, CA 92805
SUMMARY:
Highly-motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed as a team in every assigned task. I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.
EXPERIENCE:
Airborne Systems, Santa Ana, CA 05/2016 – 8/2017
Aerospace Technician
Government Security Clearance.
Assemble parachutes and weapons of defense system.
Quality control and quality assurance.
Follows procedures and schematics for mechanical and electrical assemblies.
Assemble mechanical assemblies and electro-mechanical assemblies when creating weapons of defense system.
Troubleshoot subassemblies.
Knowledge of Shop Mechanics
Prepares product for shipment
Use of Hydraulic Packing Ram and Autoclave oven
Accurately measure with Basic Measuring Instruments
Knowledge of basic safety requirements with hand and power tools, lift equipment and ladders.
Experience working under a controlled quality system.
Experience in Calibrating measuring and test equipment.
Knowledge of using Torque, Force and Pressure
WorldPack Inc., Anaheim, CA 11/2015 – 05/2016
Supervisor
Forklift driver
Data entry.
Shipping and receiving.
Inventory control.
Quality control.
Delivery driver.
Stellar Telecom, Huntington Beach, CA 09/2013 – 09/2015
Field Tech
Optimized antennas, microwave dishes, R.R.U.'s, in-building repeaters.
Utilized fabrication, power tools, hand tools, fiber optics, electrical, coax cable, cat 5 cable, ground wire, forklift, man lift and boom truck.
Involved in inventory, driving and documentation of all work completed.
Trained in properly and safely climbing towers.
Supervised job sight when lead is unavailable.
Prepared jobsite setup for the following day and on-call for emergencies.
Follows procedures and schematics for mechanical and electrical assemblies.
American Medical Technologies, Irvine, CA 03/2010 – 09/2013
Data Entry
Sending and receiving e-mails.
Customer service.
Bookkeeping.
Utilized FedEx Ground, FedEx Air, UPS, SagePro and Laserfische programs.
L3 Interstate Communications, Anaheim, CA 11/2008 – 02/2010
Expeditor
Warehouse shipping, receiving, driving.
Quality control, inventory, and mail handler.
Dollar Computer Corporation, Tustin, CA 12/2005 – 10/2008
Computer Technician
Repaired and diagnosed laptops with hardware and software issues.
Installed Windows software, customer service, assembled laptops from parts and installed components.
Worked retail with will-call customers and wholesale to clients globally.
Maintained inventory in stock room and ran weekly inventory counts to ensure quality control of merchandise.
Shipping and receiving.
EDUCATION:
Katella High School, Anaheim, CA
High School Diploma
Southern California Institute of Technology, Anaheim, CA
January 2009 to December 2009
CLEARANCE:
Government Security Clearance
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