Project Management Coordinator

Jessica J Adkins

***.*.******@*****.*** ** Hammock Dr. Senoia, Ga 30276• 678-***-****

“We owe almost all our knowledge not to those who have agreed, but to those who have differed.”

~Charles Caleb Colton~

7 years of Project Coordinator experience. updating CRM, Working with Developers, and QA experience implementation for upgrades on SaaS and Enterprise clients, held training sessions, for new software, CSA experience, payroll, prev. duties include assigning and creating work orders, exploring resources options, communicating changes, resolving issues and managing follow up. Ability to handle pressure and constant change. " I am the out of the Box thinker." Managed over 1000 POS systems implementations for the Wal-Mart project, amongst other major retail. Coordinated installations of hardware and software, researched and gathered data, support for the PM during the implementation. Has extensive experience with both HP PPM and SharePoint for distributing communication and tracking information.

TimeCentre Inc

May 2015- Current

Implementation Specialist

Maintain multiple projects for the duration; SaaS and Enterprise clients. Main point of contact for stakeholders. Train multiple teams through webinars on software and setups. Troubleshoot existing software and new. QA, track, manage, forecast, support client after completion. Add Firmware to clocks and all shipping and RMA's, Work directly with the developers to deliver customs within the allotted timeframe and help with requirement docs and quotes. Create timelines for project completions and risk analysis for overdue issues. Administrator for the support ticketing system. TrueTex Generation LLC

Feb 2013- May 2015

Telecommunications Operator/Owner

Responsible for all Customer satisfactions, sourcing, and coordinating and pricing for the mobile contracts. Maintain contracts between small business, handling escalations. Tech Support, running daily reports.

NCR

Aug 2011- Feb 2013

Implementation Coordinator

Worked with PM's TM's to ensure that the sites were completed efficiently. an severl projects simultaneously. Family Dollar, Wal-Mart, Taco Bell, JC Penny's Win CO, WellsFargo. Created Schedules, setup projects for rollouts. Recruited teams, contractors. Have trained others and created documents for NCR to standardize the contractor policy for field workers. Projects budgeting forecast reconciliation. Cut the spending cost on over 20,000 in 4 months. Worked with an outsource company to redesign their software tool to better fit NCR needs.

Education:

• Strayer University

2006- 2009

Associates Degree- Business Administration

GPA: 3.9- Deans List

• Project Management Institute of Atlanta, GA

CAPM Certified 2013

• Project management Institute of Atlanta, GA

Completed PMP and Agile Course work. PMP Testing date scheduled for Sept 3,2017 Skills/ Summary:

7+ years of Project Coordinator/ PM experience

Proficient in MS office, QuickBooks, SAP, ADP, Ceridian Payroll, Zoho, ConnectWise, Basecamp, Wiki, Trac, Oracle, JDE, Sharepoint, HP PPM, D1, GLO, ability to add Firmware. Axosoft, Citrix. https://www.linkedin.com/in/jessica-adkins-70802241

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