Information Technology Medical Assistant

Keshar Desai

*** ******** *****,

Acworth, GA ***02

Cell: 404-***-****

Home Ph: 770-***-****

E-mail: *****.*****@*****.***

OBJECTIVE

To obtain a career in Health Information Technology. Extremely motivated and eager to contribute to the health care profession utilizing my abilities and knowledge in Information Technology.

EDUCATION

Kennesaw State University Kennesaw, GA

BACHELOR OF INFORMATION TECHNOLOGY 05/18

Sanford Brown Atlanta, GA

Diploma in Medical Assistant 08/12

Ashworth College

Medical Billing and Coding Certificate Atlanta, GA 11/17

WORK EXPERIENCE

NUESOFT TECHNOLOGIES

Tier 2 support/Interface Atlanta, GA Present

Troubleshoot issues escalated by support team.

Identify the nature of the issue, analyze and create test BT based on the primary analysis

Managed Tier2 team

Work with Dev teams and Product management to clearly articulate and promote complex interface and core product enhancements.

Managed interface department, establish new interface bridge between vendors

Troubleshoot issues related to Interface connections by remotely accessing clients computer and work with them till the issue is resolved

INSTITUTE OF NECULAR POWER OPERATIONS

Coop – Application Support Atlanta, GA 09/15- 01/16

Gathering customers requirement and turn them into technical documentation and implementation

Designing coding and unit testing of web and desktop application

Follow SDLC process using configuration management tool (TFS)

Support and maintain web and desktop application

Provide exceptional customer service

ITORIZON

Customer services manager Atlanta, GA 10/14-08/15

Assisted in application design

Managed Quality testing

Performed offshore coordination on warehouse management services and consultation

Worked on AS400 and windows

Gathered customer requirement for the software needs

Dr. Patel Family Practice Atlanta, GA 04/13-09/14

Medical Assistant

Assisted doctor in different procedure

Executed sterilization of equipment

Scheduled appointments

Managed Insurance claims

Balanced bookkeeping records

Performed Telephone triage

Dr. Martha B Boone, MD, LLC Atlanta, GA 03/12-04/12

Medical Assistant

Recorded Patients medical history on computer

Performed catheterization

Assisted doctor in different medical procedure

Managed Insurance verification

Scheduled appointments check-in/out patients.

Community Service

King Manor Assisted Living Center 2015

Volunteer

Managed daily activities

Taught arts and crafts

Grady Memorial Hospital 2012

Volunteer

Foreign Language

Hindi

Gujarati

Tamil

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