Customer Service Sales
Resume:
Matthew P. Ardis
Sachse, TX ***48
Home: 469-***-**** Fax: 972-***-**** E-Mail: ac1p97@r.postjobfree.com
WORK EXPERIENCE
’03 to ‘17 IBM, Chicago, IL Acquired/Merge Healthcare: Chicago, IL Acquired 2016 / Fletcher-Flora Health Care Systems: Anaheim, CA in Nov 2010 Manager of LIS Implementation Services
Managed the Implementation of Merge LIS, Fletcher-Flora Health Care Systems (FFHCS) LabPak II, FFlexeSuite and FFlexeLink laboratory information systems to clients.
Responsible for forecasting revenue for the Quarters and End Of Year closes.
Managed and maintained the schedule for Merge Clinical Applications Specialists.
Accountable for Sales Support, Installation, Training, Network Management, Customer Service and Field Hardware Service for Merge LIS.
Interfaced, provided tech support and trained interfaces to major instruments and EMR vendors.
Written system manuals and training documentation.
On the Development team to guide the LIS in the market place.
’02 to ’03 Thrombocare Laboratories: Dallas, TX
Laboratory Manager
Managed all aspects of a specialized reference laboratory.
Accountable for assaying patient samples in Specialized Coagulation, Hematology and Flow Cytometry.
’00 to ‘02 Fletcher-Flora: Anaheim, CA
Senior Clinical Application Specialist
Accountable for Sales Support, Installation, Training, Network Management, Customer Service and Field Hardware Service of the Fletcher-Flora Health Care Systems (FFHCS) LabPak II, EncaLaber and FFlexeSuite laboratory information systems.
Interfaced, provided tech support and trained interfaces to major instrument and EMR vendors.
’99 to ‘00 Elan Diagnostics: Smithfield, RI
Laboratory Specialist and Account Manager
Accountable for Sales Support, Installation, Training, Customer Service and Field Service Engineering of ATAC 8000 chemistry analyzer and the FFI Host Information Management System (HIMS).
Primary Member of the design, verification and implementation of the ATAC 8000 and FFI HIMS.
’97 to ’99 Chrono-Log Corporation: Havertown, PA
Sales Applications Specialist (Aggregometers)
Accountable for Sales, Demonstration, Installation, Training and Customer Service of Chrono-Log’s Platelet Rich Plasma, Whole Blood, Luminescence Aggregometers and Reagents.
Annual Sales Quota of $500,000; stationed at 133% of Quota at date of leaving.
’95 to ’97 Southwest Hemostasis/Oncology Consultants: Dallas, TX
Medical Technologist
Accountable for assaying patient samples in Specialized Coagulation, Hematology and Flow Cytometry. Also responsible for acquisition and implementation of new instrumentation.
’94 to ’97 Presbyterian Hospital of Dallas: Dallas, TX
Medical Technologist
Accountable for assaying samples in General Chemistry, Hematology, Coagulation and Urinalysis.
EDUCATION
’92 to ’95 Texas Tech University and Texas Tech University Health Sciences Center
BS/CLS (Clinical Laboratory Science).
MT (ASCP) Certified.
Graduated Magna Cum Laude.
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