Manager, Customer Service
Resume:
REBEKAH VENIZELOS
**** ********* *******, *********, ** 30253
***********@*****.***
SUMMARY
I am a dedicated, detail-oriented worker. I have a strong work ethic and a desire to acquire knowledge in order to excel in my career. I am a supportive team member with exceptional leadership and communication skills. I strive to learn as much as I can to promote a thriving working environment.
LEADERSHIP SKILLS
Management Experience
Communication Skills
Organizational Skills
Training Skills
Coaching Skills
Mentoring Skills
COMPUTER SKILLS
Data Entry (10-Key)
Keyboard Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Job Scheduling
Business Specific Programs
EXPERIENCE
March 2010-June 2017
Inventory Manager, WIS International
As an Inventory Manager I was responsible for inventories and instructed employees when we came into a location to provide our customer with an excellent, accurate and efficient inventory. Provided an on-hand count of what the customer had in their store at that time. Worked with customers to make any adjustments, recounts, reconciliations to their inventory. Trained new employees on the fundamentals of our counting procedures and coached seasoned employees to become more efficient and accurate. Trained Inventory Supervisors to run customer specific inventories. Instrumental in developing their skills to be self-sufficient and problem solvers. I was the intermediary between the counters and the customer. Maintained an open dialogue with the customer and worked with the counters to make sure the job was being done to the best of our ability. Managed the day-to-day office work that needed to be handled, inventory schedules, tracking equipment, supply orders, and expenses. Was a point of contact for employees when they had questions or concerns about their schedule or payroll.
Audit counts on both the store and counters
Trained employees on using technology, counting skills, and safe practices
Provided documentation specific to customer needs
Resolved any concerns, issues, problems that arose as a result of the count
Maintained a safe and friendly work environment
On average, oversaw 10-30 employees per day
Handled 6-7 inventories a week
Daily communication with Supervisors about their inventories
July 2008-June 2009
Math Teacher, Eagles Landing High, Henry County Board of Education
As a high school mathematics teacher I instructed a 9th grade Mathematics 1 and Mathematics 1 Support, and an Algebra II classroom on a curriculum created in collaboration by the Eagle’s Landing math department, county, and state. Engage students in learning math by using group activities, games, and real-world scenarios and demonstrate how mathematics is applicable in the student’s life. Worked with special needs students and students who were struggling with math. Would have daily and weekly meetings with department chairs and fellow math teachers to discuss what students understood, trouble areas, and to share ideas and different strategies to help students understand a concept.
Provided a safe and conducive learning environment for students
Presented mathematics in an engaging and effective manner
Provided feedback to students, parents, and staff
Maintained records of grades, phone calls, and lesson plans
Had tutoring hours before and after regular school hours
Sponsored the Junior class and helped with prom and spirit week
March 2007-July 2008
Sandwich Artist, Subway Restaurant, Subway
As a sandwich artist I would greet customers, create their specific order, and provide an interactive experience. Practiced safe food-handling procedures, maintained a clean and healthy environment, and prepared food for customer orders.
Engaged the customer and create a pleasant dialogue
Bake bread and cookies, prep vegetables, refill empty slots in counter and on chip racks
Ring up customers on cash register, make deposits when till became full
Performed closing store checklist when scheduled to close.
EDUCATION
August 2004-May 2008
Bachelor of Science in Mathematics Ed., University of Georgia
References available upon request
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