Customer Service Pharmacy

EKEMEZIE, BLESSING C CTR DOD CAPMED FBCH

**** ********* **, ***********, ** 22153, 571-***-****, ********.********@*****.***

OBJECTIVE

Dedicated Pharmacist in Charge with 25 years of experience seeking a pharmacist position that would enable me to apply my knowledge, experience and skills in caring for patients with a wide range of disease states.

EXPERIENCE

08/08/2016 - PRESENT FORT BELVOIR COMMUNITY HOSPITAL FORT BELVOIR, VA

INPATIENT PHARMACIST

Compounding of prescriptions of physicians and other licensed practitioners.

Formulation, preparation, bulk compounding selection, dispensing and preservation of drugs, medicines, and chemical.

Research and investigation in developing special vehicles or variation of standard formulas to meet the needs of individual patients and in developing original techniques of compounding and making available for use new investigational drugs.

Advise on drug therapy and usage, or performing administrative, consultative or staff advisory work concerning the administration of a pharmacy program for hospital, clinic, or other care facility.

Overseeing activities of the pharmacy department with regards to the preparation and dispensing of pharmaceutical preparations in accordance with federal, state and local laws and also in compliance with the requirements of the DC Board of Pharmacy.

Ensuring safe, appropriate, cost effective medication therapies for patients according to established policies, procedures and protocols.

Providing drug information to Physicians and the nursing staff.

Conducting medication reconciliation of newly admitted patients.

Conducting Drug Utilization Review.

Consult with Physicians and nursing staff regarding drug-drug interaction, drug-disease interactions, medication errors and other discrepancies with medications.

Renal dosing of drugs and IV to PO conversions.

Contributing to the quality and effective operation of the department.

Attending and participating during all codes and Rapid Responses.

Documenting all clinical interventions.

Compounding of prescriptions of physicians and other licensed practitioners.

Formulation, preparation, bulk compounding selection, dispensing and preservation of drugs, medicines, and chemical.

Research and investigation in developing special vehicles or variation of standard formulas to meet the needs of individual patients and in developing original techniques of compounding and making available for use new investigational drugs.

Advise on drug therapy and usage, or performing administrative, consultative or staff advisory work concerning the administration of a pharmacy program for hospital, clinic, or other care facility.

10/1/2015 – 7/15/2016 MIRIXA CORPORATION RESTON, VA

CLINICAL PHARMACIST

Providing medication therapy management (MTM) services to patients

Work with patient and the prescriber to figure out causes of non – adherent and developed individualized strategies to resolve the issues.

Work collaboratively with patients and their healthcare providers to:

Resolve medication related problems;

Encourage proper medication use;

Improve clinical, humanistic, and economic outcomes;

Patient outreach;

Empower patients to actively manage their medication and health condition.Asks a patient about medications used to treat chronic and acute conditions, identifies existing or potential medication-related issues including cost saving opportunities, and develops a prioritized plan for resolution. Using MirixaPro to document CMRs and quarterly Targeted Medication Review follow-ups, providing :

Patient profile updates;

Personal medication lists (PML);

Clinical issues reviews;

Interventions and resolutions;

Medication action plan (MAP);

Documentation and attestation.

3/1/1990 – 9/12/2015

CVS pharmacy

Alexandra, VA

PHARMACIST IN CHARGE

Provided exceptional customer service to all patients and members of the pharmacy.

Filled new prescriptions and refills of medications using various forms of compliance packaging.

Managed all aspects of medication ordering and maintenance of appropriate inventory controls within the pharmacy.

Communicated with various doctors and doctors’ offices regarding obtaining proper prescription, insurance or prior authorization information.

Oversaw controlled substance logs and inventory cabinet.

Supervised and coordinated the activities of the staff pharmacists and pharmacy technicians and other employees and assumed responsibilities for other duties related to personnel.

Managed all rejected claims, conducted gross margin analysis and generated reports for management.

Signed all documentations required as Pharmacy Manager / Pharmacist of Record.

Maintained all DEA requirements for the pharmacy.

Assume all operation responsibilities including financial performance.

Promoted and increased sales.

Ensure company metric goals are delivered.

Handled all aspects of training and development of team members at the store level.

Handled all aspects of hiring, coaching, and terminating employees.

Managed time off, payroll, overtime for staff pharmacists and pharmacy technicians

Completed new hire feedback forms.

Financially responsible to ensure development of a profitable business unit and to continued growth.

Ensure wait times are appropriate for waiting prescriptions.

Knowledge of federal and state requirements for filling prescriptions and insurance compliance.

Ensured online training is completed and training completed for each employee at the store level.

12/1/2001 - 6/1/2003

Inova Mount Vernon Hospital

Alexandria, VA

STAFF PHARMACIST

Provided drug information to Physicians and the nursing staff.

Compounded and dispensed drugs following physician orders according to professional standards and practice, hospital policy and government regulations in a cost effective manner.

Conducted Drug Utilization Review.

Consulted with Physicians and nursing staff regarding drug-drug interaction, drug-disease interactions, medication errors and other discrepancies with medications.

Renal dosing of drugs and IV to PO conversions.

Supervision of Pharmacy Technicians.

Assisted with quality improvement initiatives and inventory.

04/01/1998 - 10/1/2001

Costco Pharmacy

Falls Church, VA

STAFF PHARMACIST

Provided exceptional customer service to all patients and members of the pharmacy.

Filled new prescriptions and refills of medications using various forms of compliance packaging.

Managed all aspects of medication ordering and maintenance of appropriate inventory controls within the pharmacy.

Communicated with various doctors and doctors’ offices regarding obtaining proper prescription, insurance or prior authorization information.

Oversaw controlled substance logs and inventory cabinet.

Counseled patients regarding their prescription/OTC medication and the proper usage of their medications.

1/1/1995 - 11/1/1997

Kaiser Permanente

Springfield, VA

STAFF PHARMACIST

Provided customer focused pharmaceutical care services for patients with complex medication problems.

Provided pharmacotherapy consults and follow-up of patients.

Assessed the drug therapy needs of patients and monitored progress of therapy through interviews, patient education and clinical laboratory monitoring.

Made timely decisions about patient drug treatment modalities according to current guidelines and protocols.

Documented all clinical interventions and drug information requests using appropriate methods and computer software systems.

Mentored and precepted new pharmacists and pharmacy students where applicable.

Dispensed medications according to all regulatory policies and procedures to include but not limited to: - Drug Enforcement Administration (DEA), State Board of Pharmacy, HIPAA, Principles of Responsibility, and FDA etc.

5/1/1995 - 04/1/1996

Potomac Hospital

Woodbridge, Va

STAFF PHARMACIST

Provided exceptional customer service to all patients and members of the pharmacy.

Filled new prescriptions and refills of medications using various forms of compliance packaging.

Managed all aspects of medication ordering and maintenance of appropriate inventory controls within the pharmacy.

Communicated with various doctors and doctors’ offices regarding obtaining proper prescription, insurance or prior authorization information.

Oversaw controlled substance logs and inventory cabinet.

Counseled patients regarding their prescription/OTC medication and the proper usage of their medications.

5/1/1987 - 6/1/1988

Capitol Hill hospital

Washington, DC

EXTERNSHIP

Assisted the Pharmacist-in-Charge processing of refills and new prescription orders for patients.

Counseled patients regarding their prescription/OTC medication and the proper usage of their medications.

Counseled patients regarding new prescriptions.

EDUCATION

JUNE 1990

Howard University College of pharmacy

Washington, Dc

BACHELOR OF SCIENCE ( B.SC ) PHARMACY

PROFESSIONAL SKILLS

Detailed oriented and excellent documenting skills.

Excellent interpersonal and communication skills.

Very organized and great leadership skills.

Ability to work independently and also a great team player.

Strong assessment and problem solving skills.

REFERENCES

References are available on request.

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