Product Owner

Tim Pontious

**** *. **** ***, ****** CO *****

720-***-**** ● **********@*****.***

http://www.linkedin.com/in/timothy-pontious-8252909

PROFESSIONAL PROFILE

An Agile Scrum professional with a proven background in managing operations and turning around processes to generate new opportunities and growth while building relationships. An effective team leader who propels performance on Agile teams and achieves operational goals. Keen ability to assess current operations and professional teams to implement strategic programs to propel efficiency and productivity. A leader who is able to liaise with multiple stakeholders to meet and exceed organizational objectives.

KEY STRENGTHS

Requirements gathering and verification Use Cases, User Stories, Acceptance Criteria

Backlog Prioritization Backlog Grooming Work Breakdown

QA Test Planning Test Cases / Scripts Test Results Analysis (versus Acceptance Criteria)

Certified Scrum Product Owner (CSPO) Humble Servant Leader Agile Project Management

Backup Scrum Master Agile Kanban Scrum Team Foundation Server Process Improvement

Problem Solving Team Development and Administration Relationship Building Data Mapping

Strategic Planning System Integration XML ETL / SSIS Systems DISA NIST STIGS SaaS

Cross-Team Communications .Net MS SQL Oracle Oracle Tools

Security clearance eligible - previous military Top Secret [TS SCI] access

PROFESSIONAL EXPERIENCE

Indiana Department of Revenue [INDOR], 2012 – 2016

Scrum Product Owner

Implemented Agile Scrum in a waterfall environment. Backlog creation for legislated changes and regular maintenance based on more than 20 software projects a year involving six major systems. Work with stakeholders to develop requirements to product backlog items. Implemented change to encourage teams utilizing modern Scrum techniques.

Key Achievements:

oImplemented SCRUM with multiple development teams and increased velocity by 215% year on year

oApproved QA Test Plans, Test Scripts, and Test Results - Organized UAT activities

oPlanned, scheduled and facilitated scrum activities and events

oPrioritized multiple concurrent projects for maximum effective use of capacity

oProtected the teams from interruptions by confiscating a large conference room, providing much improved team collaboration

oDelivered 100% of product software releases early or on time

oOrganized and executed an Agile Roadshow with an upgrade to Microsoft TFS to enhance Agile portfolio reporting and management, explaining, coaching and evangelizing scrum throughout the organization

oFacilitated re-design of business corporate application improving business process flow by 30%

oScrum of Scrums leader bringing education to all Scrum teams and new ideas to innovate teams

oChampioned, designed and released improvements in data handling improving accuracy by 20% for more streamlined data analytics and reporting

Red Desk Enterprises, 2005 – 2012

Business Systems Analyst

Assisting firms of all sizes to define business rules and processes, by gathering requirements from discovery to technical design, and from specifications through to release. Establishing and developing a clear vision, roadmap planning, forecasting, and implementation of products, services, and processes. Utilizing lean thinking, Kano analysis, break-even analysis, and Scrum to bring about effective, necessary processes.

Key Achievements:

oAuthored technical documentation including QA Test Plans, Test Scripts, and summarized testing success/failure.

oStreamlined document creation [process modeling, context diagrams, data flows, data elements, security, and XML mapping] by embedding myself with the senior developers – easily beating all deadlines.

oTailored a new SaaS portal with detailed revenue accounting calculations, with simplicity and leveraged functionality in mind for the users.

oTransitioned a legacy order entry system to a new web-based order entry application supporting inside and outside sales (with major upgrades for warehouse operations, distribution, and accounting).

oDistilled user needs into Agile user stories, requirements and work items (PBIs).

oAnalyzed over 600 scheduled (Cron) automated customer reports from UNIX code and SQL statements [Putty, VI]. Results included database tables and fields, reported delivery methods, and related data.

oDocumented and supported an automated federal CMS payment system involving US Treasury, US Bank, and third party development partners.

oLiaison to Security Team to ensure NIST / DISA / STIGS were all being applied correctly and timely.

oEdited and published white papers on security configurations recommended for JAVA / JavaScript elements, Apache servers, security credential systems, and other server-side components.

oDeveloped role-based SOPs, SOX compliance narratives, test scripts, testing matrices, training workbooks, and developed an HTML online help solution.

oSolved stakeholder confusion and disinterest by narrating screen-capture video presentations for browser-based training and demonstration presentations [Camtasia, Audacity].

Powerway Inc., 1997-2005

IT Software Support / Business Analyst

Lead Technical Support Rep responsible for troubleshooting customer issues. I was main liaison with Development, Tech Writer, and QA groups.

oSupported a web-based supply chain portal and an enterprise-wide documentation system (ISO-9000)

oWrote QA Test Scripts, executed tests, provided detailed failure analysis

oTrained inside sales representatives on the technical aspects of the applications

oRewrote the installation guide for clarity for both internal and external users

oTrained the outsourced staffing group that replaced Technical Support when Powerway restructured

EDUCATION

Columbia College

B.A. Writing and Mass Media

Certified Scrum Product Owner

MILITARY SERVICE

oUS Navy CTI2 (E-5) Cryptologic Technician Interpretive. Arabic Linguist [Defense Language Institute] Aircrew, stationed at Athens Greece.

oCleared for top-secret information and granted access to sensitive compartmental information [TS-SCI] based on a special background investigation. Managed classified technical information for the unit.

oOperation Desert Storm.

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