Summary Highlights:

Results-driven IT networking professional with 20 years of broad based Network Administration experience managing information systems. Proven record developing solutions that improve efficiency of IT and business operations.

Architect MPLS network between main office and 7 other remote sites that runs both data and voice over ip traffic resulting to increase of 66% of network bandwidth.

Negotiated pricing with the carrier while ensuring the continuation and enhancement of services that resulted to monthly cost reduction of $7k.

Virtualize 75% of physical servers with VmWare and reduce data center energy consumption cost by 75% that also resulted of improve server usability, high availability and allow cost effective way of adding new servers for future projects.

Convert tape backup system into storage attached network (SAN) devices that fulfill server high availability to replace a down server in minutes or quick restore of specific files and folders.

Publish critical software using Citrix XenApp and increase access time dramatically by 75% for 7 remote offices rather than running the application through wide area network. Allow secure remote access of publish application from home or anywhere via Citrix web interface or NetScaler.

PROFESSIONAL EXPERIENCE

Jewish Renaissance Medical Center, Perth Amboy, NJ 088**-****-****

Network Administrator / IT Manager

Oversees teams for the operation of a mission critical 24x7 IT infrastructure including enterprise data center operations, data and voice networks, servers, backup, redundancy and storage.

Architect MPLS network between main office and 7 other remote sites that runs both data and voice over ip traffic. Monthly cost reduction of $7k and improve 66% increase of network bandwidth.

Virtualize 75% of physical servers with VmWare and reduce data center energy consumption cost by 75% that also resulted of improve server usability, high availability and allow cost effective way of adding new servers for future projects.

Convert tape backup system into storage attached network (SAN) devices that fulfill server high availability to replace a down server in minutes or quick restore of specific files and folders.

Improve response and resolution time in minutes compared to days by installing an IT ticketing system for help-desk support and project tracking. Roll-out remote access software to allow quick and guided help-desk support for 7 other satellite offices.

Publish critical software using Citrix XenApp and increase access time dramatically by 75% for 7 remote offices rather than running the application through wide area network. Allow secure remote access of publish application from home or anywhere via Citrix web interface.

Help facility department by providing a separate ticketing system to improve response time on maintenance request

Architect and implement internet access restriction per department to improve employee productivity, increase network speed, reduce the possibility of malware, viruses and lessen network vulnerability.

Install a business portal site expediting access of patient information and lab results for medical department.

Provided an interface to electronically upload documents to both medical and dental electronic medical record system.

Speed up application roll-out of over 400 computers by creating platform base image and sending it to many computers. This also allows provisioning new computer to replace the old or damage computer in minutes rather than days.

Provided a wireless and satellite connection between the roving medical and dental bus to allow uploading and retrieval of medical and dental x-ray synchronously to and from the main office. This gives us the capability to securely get patient information anytime anywhere by adding layer of encryption.

Convert traditional fax to electronic fax system thereby saving money on office supplies and allow capturing copies of fax information for integration and uploading to the electronic medical record system.

Install and configure financial software Microsoft Dynamics with SharePoint that allows employee order supplies via internal website eliminating paper requisition.

Install email filtering system to eliminate accidental sending of patient sensitive information and to comply with HIPPA policy and mitigate lawsuit.

Improve security by employing secure printing using employee badge base on their active directory credential. This allows the intended employee only access on his/her print job.

Participates in the development of the IT strategy and operating budget. Monitors the implementation, provides oversight and proactively manages project schedules, solution delivery and quality.

Optimize and improve network infrastructure using GPO and scripts.

Establish goals and provided leadership, training and support to all in staff personnel.

Provided technical guidance to other departments, teams and vendors.

Oversee daily activities of all engineers and programmer and evaluate their performance.

SBS Group USA Edison, NJ 1998- 2003

Consultant / Director of Network Infrastructure

Innovative leader and strong team builder, able to manage and motivate staff to consistently achieve business and technical objectives.

Architect the network infrastructure of over 500 companies from their firewall, router, and servers down to the workstations for the purpose of having a secured environment for their financial application.

Architect and implement disaster recovery system between clients main office and a data center site thereby reducing their company downtime in minutes rather than days in case of a catastrophic event happens on the main location.

Install, deploy and support client configuration, administration, and network access in Microsoft server environment for a major K12 school in New York.

Employ Citrix XenApp with NetScaler that allows apps to run 5X better by accelerating web app performance, ensuring that applications are always available and protected, and substantially lowering server and networking costs

Architect and install Exchange mail for clients. Convert on premises e-mail system to cloud based email.

Architect and provide network infrastructure support for all offices and sites of SBS Group in North Eastern Seaboard locations.

Daily management, analysis, troubleshooting and monitoring of Lotus Notes R5 mail files/users.

Managed project upgrade of financial application such as MS Dynamics, ePicor, MAS 500 for all clients.

Managed departmental staff utilization and budget.

In-charge on making sure that the infrastructure consulting division achieves highest level of customer satisfaction.

Train consultants the ability for cross referral of other product and services that allows the infrastructure department the top grossing division.

Perform network security implementation by hardening the server and workstations, firewall ports audits plus anti-virus protection, operating system updates, and user permissions and policies.

Aid staff with hardware, software, and project specific system support.

Provide second level technical support on network and hardware issues for end-users.

Communicate regularly with the end-user to convey the status of the problem and the expected resolution time.

Monitor health of customers critical systems, and ensure a quick response to outages.

Ensures client infrastructure is right-sized and current to support business needs and strategic plans.

Business Micro Solutions, acquired by ePartners, LLC. East Brunswick, NJ 1997-1998

Consultant / Network Integrator

Hands on management and administration of branch office network infrastructure and support services supporting; Windows Workstation 2000/XP, Server 2003, Systems Management Server 2003, Lotus Notes Domino 6.5, Blackberry BES 4.1, McAfee ePO, Backup Exec 11d, backup/disaster preparedness, and LAN/WAN services.

Convert Novell GroupWise to Microsoft Exchange mail system for various companies.

Convert Novell servers to Microsoft servers platform for various companies.

Monitor other companies network, servers and workstations base on specific threshold and alerts.

Responsible for providing the implementation, administration, and support of Lotus Notes email, Sql databases, and server environments; implementing Lotus Notes system upgrades and enhancements.

Maintain overall focus and strategies of the mail utilities team and present plans to improve the functionality and stability of mail delivery systems including fault tolerance, capacity planning, performance analysis and load balancing.

Administered daily and on-going operations, planning, engineering, and resource allocation for the company's Blackberry Enterprise Server infrastructure together with Microsoft Exchange. Ensured maximum performance and availability through ongoing monitoring and maintenance of the BES servers, including patching and backup.

Implemented Symantec Backup Exec Desktop and Laptop option that delivered continuous data protection to desktops and laptops whether in the office or on the road. Allow us to recover from system failure or user data retrieval in minutes, not hours or days.

Consistently maintained service levels of 99% or greater for all services.

Establishes and maintains processes to ensure systems and services are up-to-date; research and evaluate new infrastructure technologies.

Day-to-day network and server operations and support.

Data and application backups, Information Systems disaster recovery efforts, and Information Systems vulnerability

scanning and mitigation.

Establishes and maintains processes to ensure systems and services are up-to-date; research and evaluate new infrastructure technologies.

Direct efforts to identify actual and potential issues, conduct and document thorough investigations to

determine cause(s) and propose effective corrective actions.

Provided hardware and software installation, configuration, and testing of various systems that contributed to ease of operation and streamline process that resulted savings to the company because of the ability to fulfill request 75% faster compared to the manual system.

Knowledge, Skills, and Abilities:

Knowledge of Microsoft Windows Server (Windows 2000 through 2012 R2) and desktop (Windows 7 through Windows 10) operating systems administration.

Knowledge of Microsoft Sql server (Sql 7 through SQL 2016)

Knowledge of Linux servers – Red Hat, Centos

Knowledge of Cisco and SonicWALL layer2/layer3 switches, routers, vpn and firewall configuration and management. Qos techniques,BGP routing protocols.

Knowledge of Microsoft Exchange and Lotus Notes email system.

Knowledge of Microsoft IIS, website creation and administration.

Knowledge of Microsoft Office Suite on premises and in the cloud

Knowledge of Microsoft Active Directory, DHCP and group policy administration.

Knowledge of virtualization using VMware ESXi(3.5 through 6.5) and Microsoft Hyper-V

Knowledge of Citrix (Metaframe through XenApp 7.9) installation and system administration

Knowledge of SAN administration and storage area networking technologies.

Knowledge of enterprise WIFI design, configuration and troubleshooting.

Knowledge of electronic fax implementation and testing.

Knowledge in protocols, services, and telecommunications to support internet and remote access.

Knowledgeable in the installation and administration of MySQL.

Knowledgeable in networking topologies and protocols and packet analyzer such as WireShark.

Knowledgeable in installation and configuration of financial applications such as Microsoft Dynamics GP & SL, MAS 500, ePicor and integration of other 3rd party applications.

Knowledgeable in installation and configuration of SSRS, Crystal Reports and FRx Report Writer

Knowledgeable in VOIP telephony and ip camera system.

Ability to troubleshoot and solve equipment and software problems efficiently with little or no direct supervision.

Ability to work with consultants, vendors, and peers as a team player who can build strong relationships.

Strong written and verbal communications skills.

Timely follow-through on commitments with high integrity.

EDUCATION:

AMA Computer College, 1993

B.S. Computer Science

CERTIFICATIONS:

Microsoft Certified Systems Engineer (MCSE)

Citrix Certified Administrator (CCA)

Certified Novell Engineer (CNE)

Certifications in MS Dynamics SL and GP installation and configuration

Certifications in Sage MAS 500 installation and configuration

FEMA Certificate IS-00100.HCb (Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals

FEMA Certificate IS-00200.HCa (Applying ICS to Healthcare Organizations ICS-200 for Healthcare/Hospitals

Steri-safe: Annual HIPAA Education

AWARDS:

Awarded Employee of the Month – Jewish Renaissance Medical Center first month of operation

REFERENCES:

Jaime Rivello

Director, Human Resources

Jewish Renaissance Medical Center

732-***-****

ac1ox1@r.postjobfree.com

275 Hobart St.

Perth Amboy, NJ 08816

James Bowman

Owner/President

SBS Group formerly Business Micro Solutions

ac1ox1@r.postjobfree.com

732-***-**** Office

908-***-**** Cellular

105 Fieldcrest Avenue, Suite 404

Edison, NJ 08837

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