Manager Software Development

Solution Architect, Strategic Problem Solver, Enterprise Delivery and Integration

Innovative thinker skilled at delivering complex, integrated, global solutions in a fast-past environment. Turn around struggling departments building high powered technically and business savvy teams.

Experience

COTS to Customer platforms and packages

Onsite/On/Off-shore Teams

Supply Chain/Distribution/Warehouse Management

Vendor Management/MSA/SOW

Sales/Marketing/CRM Solutions

Hands-on Leader

Financial Systems/Banking

Motivational leader and mentor

Data Warehouse/Business Intelligence/Reporting

Trusted business advisor

High transaction e-commerce

Project Management

Technical Summary

Java, Scala, Kafka, MS Cobol, SAP, Lawson, e-commerce, ERP, CRM, BI Reporting, Crystal, Catalyst, Siebel, Kewill, Oracle and Postgres, MongoDB, Dynamo, AngularJS, REST, JSON, XML, Ruby, HTML/ HTML5, Akka, WebMethods, PI, WebSphere, MicroService, FusionOps, BusinessObjects, Hyperion Essbase, Vistex, Vertex, Infotrak

Professional Experience

Capital One February 2016 - Present

Senior Manager, Software Engineering

Manage agile team responsible for customer-facing web, mobile, and Chatbot applications using cutting-edge open source frameworks. Develop solutions on highly-available RESTful services to back-end Java and Scala based systems using newest technology in Enterprise APIs.

Trusted partner. Facilitated strategic planning meetings with Process Owners, scrum master, and customers to understand quarterly business needs, define scope of work, and prioritize requirements for bi-weekly sprints

Development Oversight. Responsible for key system design and integration decisions; ensured compatibility with other platforms, business processes and hardware; liaison to development teams communicating all design decisions; established cost estimates and timelines; provided oversight to coding, testing, implementation and post deployment operations

Emerging technologies. Expanded technical expertise on cutting edge technologies used in building and implementing groundbreaking apps in the banking and credit card industry

Aviall, Inc. (Subsidiary of Boeing) May 2000- January 2016

Development Manager, Solution Architect, Technical Lead

Progressive leadership roles earned by consistently delivering quality integrated solutions across the enterprise. Lead complex projects spanning every technical platform serving a global 24x7 business. Managed diverse teams to design complex systems.

SAP Manager

Lead development manager on $100M multi-phased, multi-year transformational SAP Implementation. Managed off-shore development team coordinating key milestones between system integrator and project team. Implementation resulted in the company achieving a more integrated enterprise-wide solution with a full SAP eco-system.

Implementation. Established IT architecture standards, design and implementation approaches; partnered with solution integrator to lead requirements gathering sessions, ABAP technical development efforts; managed and mitigated risks associated with 1000 RICEFs

Development. Built onshore/offshore development team consisting of 50+ members with varied functional and technical skills; immersed teams in developing effective and efficient UI interfaces needed to execute supply chain processes

Post Deployment TRIAG Management. Captured, coordinated and analyzed daily issues; presented prioritized action plan to leadership for management of critical issues based on customer impacts; able to maintain optimal business operations

Modules: Customer Service (CS), Service Management (SM), Production Planning (PP), Materials Management (MM), Sales and Distribution (SD), Finance (FI), Business Warehouse (BW)

E-commerce Manager

Responsible for strategic planning, development methodologies, vendor relationships, budget and infrastructure. Delivered multiple strategic .com projects including company’s Award-winning e-commerce site; utilized internal and third-party web services and ERP integration, internal and promotional web sites; new Shopping Experience with up-sell/cross-sell increased revenue from $300M to $500M per year.

Architecture Oversight. Used technical expertise to oversee a new SAP Hybris implementation, search engine configuration and integration; completion of project eliminated customizations, decreased time to market solutions and streamlined usability of shopping experience

Solution Research. Conducted research for solution options and facilitated architecture decisions to implement third party SAP components for custom mobility project that automated sales processing for OCR into SAP

Innovative Delivery. Deployed numerous strategic .com quick hit projects including e-invoice processing, WCM application and successful migration to J2EE platform

Vendor Partners Selection. Facilitated RFP vendor selection, MSA and SOW process; implemented RFID solution with short timelines using a vendor managed program; project implemented with 0% down time and exceeded business expectations

Business Intelligence Manager

Managed team thru design, development and implementation of 500+ dashboards and reports used for compliance, strategic and operational decision making across 40 world-wide locations; team also maintained thousands of legacy reports as part of system transformation.

Self-Service BI solutions. Built a 22 member on shore/off shore BI team responsible for new development, enhancements and maintenance issues; innovative solutions resulted in the company achieving a self-service solution for the end users

Financial Integration. Integrated multiple financial system across companies to aggregate data to streamline monthly, quarterly and annual close processes for income statement and balance sheet summarization in order to achieve a ‘one day close cycle’

ERP Manager

Responsible for all ERP development and maintenance efforts including integrated applications core to running global business. Streamlined all interfaces; developed proactive application monitoring creating alerts on critical batch jobs and routines to avoid down time. Resulted in 99.7% uptime across all integrated applications.

Implementations and Upgrades. Lead manager in new implementations and upgrades for COTS packages and pre-built Open Source solutions; worked with leadership to evolve application suite ensuring requirements were satisfied; developed upgrade plans to ensure system delivered all capabilities

Vendor Management: Negotiated multiple vendor contracts from NDA through PO issuance; navigated procurement processes to meet project timelines. Traveled to India to meet with development teams and establish standards, protocol, and relationships

Training: Developed a multi-faceted training program for new hires across business, technical teams and executive leadership; focused on corporate applications, integrations, and business processes; program shorten the learning curve and increase productivity

Employee Development: Recruited and assembled local talent for multiple teams with proper skill set balance; made strategic hiring and promotion decisions; created technical competency tests to ensure talent was commensurate with resume content; enabled smart hiring decisions, fast ramp up and employee retention

Team Motivation. Created a clear vision for the team by aligning corporate goals with employee goals; challenged teams to innovate and collaborate across organization; developed individual skill plans to position employees for success in order to meet evolving technology landscape

Integrated Application Development Lead

Developed technical expertise and extensive business knowledge across enterprise to aid in smart, cross functional architecture design decisions; cross trained to support critical integrated applications; deployed innovative solutions solving unique business needs to support explosive company growth. Promoted to Manager as a result of consistent quality deployment and seamless production migrations.

Warehouse Management System. Managed warehouse development initiatives integrating applications while automating and streamlining business process functions for efficiency gains determined by LEAN team

Supply Chain/Forecasting System. Simplified integration process by implementing new merge process techniques that reduced nightly data loads by 40% and reduced down time by 50%

CRM System Deployment. Designed and implemented real time and batch integration ERP system to synchronize contacts, activities, and addresses for sales force automation for use by outside sales

Sales Tools. Streamlined order taking process from 35 to 12 clicks saving service reps 2 – 3 minutes on order entry process; received accolades from leadership for creative thinking and innovative solution delivery

Education

University of Texas at Arlington

Bachelor of Science, Management Information Systems

Project Management Certificate

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