Computer Operator Information Technology
Resume:
Charles “Randy” Coombs
ac1ona@r.postjobfree.com
Linkedin: h ttps://www.linkedin.com/in/randycoombs
Summary
● 20 years experience in Computer Operations (primarily IBM AS/400)
● 14 years experience in job scheduling using HelpSystems Robot SCHEDULE and SCHEDULE Enterprise as well as other Robot Products.
● System Monitoring using HelpSystems, Tivoli and CA products.
● Microsoft Server (2003, 2007) monitoring batch processing, resource monitoring, checking logs, use of task scheduler.
● Ticketing systems - Siebel and Remedy.
● Email monitoring, attachment management via Gmail and Outlook.
● Data Center Associate Certification from Schneider Electric. Employment History
Production Control Engineer I
6/2015 – 12/2016 Sports Authority, Englewood, CO
Automation of scheduling and systems monitoring using HelpSystems Robot products. Setting up batch processing on Multiple platforms using Robot Scheduler, both Microsoft Servers and linux/AIX servers. Email monitoring,
(gmail), and Remedy ticket management. On-call support for Production Scheduling and Robot related issues. Maintenance and setup of Robot applications . Backup Media Inventory Maintenance, (IBM BRMS). Assisted Director of Operations with Data Center management. Remote power and environmental monitoring.
Computer Operator Engineer I
3/2013 – 6/2015 Sports Authority, Englewood, CO
Computer Operations duties. Backup Production Control Duties, On-c all support. . Data Center maintenance as well as writing and updating associated documentation. Remote power and environmental monitoring. Lifecycle management of retired systems and devices. Problem resolution and escalation to appropriate support personnel. Remedy Ticketing system. Lead Computer Operator
10/2007 – 3/2013 Sports Authority, Englewood, CO
Computer Operations duties, Operator training, (ongoing and new hires), shift coverage when needed, on-call for Production Control and Operations. Automation of scheduling with HelpSystems Robot products . Problem resolution and escalation to appropriate support personnel. Writing and updating procedural documentation. Siebel Ticketing system. Computer Operator
10/2003 – 10/2007 Sports Authority, Englewood, CO
Computer Operations duties including but not limited to: AS400-iSeries- retail sales/inventory processing. System backups, Multiple AS400, iSeries systems monitoring. Network monitoring. Microsoft Server batch monitoring. Use of HelpSystems Robot products for job scheduling.. Problem resolution and escalation to appropriate support personnel. Siebel Ticketing system.
Computer Operator
08/2002 – 10/2003 Contractor w/ CTG at IBM Boulder Batch processing and monitoring on multiple platforms,
(AS/400, DEC Alpha (Open VMS), MS Windows), for multiple clients. Daily documentation of results. Problem resolution and escalation to appropriate support personnel.
Senior Computer Operator
05/1999 – 3/2002 xpedx
Nightly Batch Processing and backups on VSE mainframe as well as JDA software on AS/400. Printing reports, checks and tickets for warehouse. Senior Computer Operator
11/1997 – 5/1999 First Trust (Fiserv)
Monitoring Nightly batch processing (AS/400) Printing and Print Distribution. Backups and tape management. Training new operators Computer Operator
12/1995 – 11/1997 First Trust (Fiserv)
Monitoring Nightly batch processing (AS/400) Printing and Print Distribution. Backups and tape management
Education
Graduate of East High School, Denver, CO
o High School Diploma General Education / Focus on the sciences. Loretto Heights College, Denver CO
o 5 semesters biology/ pre-med
2015 Data Center Associate Certification from Schneider Electric 2010 IBM AIX 6 Basics course AU131
2009 IBM BRMS for System i
1997 Advanced System Operator workshops at the M/UX training center Denver
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